Biman Bangladesh Airlines

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

Biman Bangladesh Airlines is the national carrier of Bangladesh that operates domestic and international scheduled passenger flights. The airline operates from its primary hub at Hazrat Shahjalal international airport in Dhaka. It is said to be the largest airline in the country based on the number of passengers carried and the number of domestic and international destinations served.

As of January 2020, Biman Bangladesh Airlines serves 25 destinations, of which 17 are international. The airline flies to major destinations in Europe, the Middle East, the Subcontinent, and the rest of Asia.

Biman Bangladesh Airlines Online Ticket Booking

Once the passenger does Biman Bangladesh Airlines online ticket booking, here are the following services the passenger can avail of :

Biman Bangladesh Airlines Manage Booking – With the manage booking tab, passengers can simply take charge of their reservation and regulate their existing booking. Travelers need to enter their six-digit Biman Bangladesh Airlines booking reference along with the last name of the passengers. The manage booking tab allows passengers to change or cancel their reservation, seat selection, baggage purchase, meal preference, and pet travel arrangements.

Online check-in – As check-in service would be available at the airport between 6 hours to 1 hour before the scheduled flight departure. In order to save time, Biman Bangladesh Airlines passengers can do the online check-in via the airline website. The online check-in window will start between 24 hours to 45 minutes before the flight departure. The passenger needs to click on the online check-in tab, enter their flight booking reference along with the last name. The seats and meal options would be reserved at the time of check-in only.

Flight Upgrade – Biman Bangladesh Airlines booking portal allows bidding to get an upgrade from Economy Class to Business Class. With the outsourced entity process, it will allow passengers to pay as low as possible to get a fancy travel upgrade to business class. Meanwhile, passengers can also call Biman Bangladesh Airlines phone number at to get access to premium class without paying any additional service. Passengers are bound to pay only a change fee of 225 USD and the fare difference, if applicable.

Loyalty Club Booking – Biman Bangladesh Airlines offers the Biman Loyalty Club program that allows passengers to accumulate 100 percent of their reward points upon making a flight booking in Economy Class. For Business Class passengers, the reward points count to 150 percent of the concerned airfare. Flyers can also subscribe from the entry-level Green-tier and then move to Silver-tier and then to the premium Gold-tier. The program allows passengers to redeem earned points for services such as flight booking, lounge access, baggage purchase, class of service upgrade, airport transfers, holiday packages, hotel bookings, car rentals, and a lot more.

Biman Bangladesh Airlines Baggage Allowance

Carry-on Baggage – Each passenger will be allowed to carry one carry on baggage; the weight allowance must not exceed 7 kg in Economy Class and 10 kg in Business Class. The carry on luggage must be within 55 x 36 x 20 cm in size. Also, passengers can carry one personal item, either a laptop bag or handbag.

Checked Baggage – Free baggage allowance up to 20 kg within two articles in Economy Class. In Business Class, passengers are allowed to carry two checked bags within 30 kg as combined weight. The maximum dimension of a checked, irrespective of a class of service booked, must not exceed 158 cm or 62 linear inches.

Biman Bangladesh Airlines Customer Service

It is vital for our business that we focus on the needs of our travelers. One of the ways of doing it by actively assisting our passengers in making Biman Bangladesh Airlines flight booking over the phone. In addition, our travel experts will help passengers in managing their existing booking as unlimited assistance would be provided to the passengers in making changes or cancellation. Our agents would not support an additional fee or any service fee for assistance. Feel free to reach our Biman Bangladesh airlines contact number at .

Biman Bangladesh Airlines – Frequently Asked Questions (FAQs)

What do I need to know about the Biman Bangladesh Airlines flight cancellation policy?

If a passenger cancels a Biman Bangladesh Airlines flight booking:

  • Before 24 hours of flight departure, a cancel fee of 12 USD would be applied
  • Within 24 hours of flight departure, a cancel fee of 18 USD would be applied
  • After 24 hours of flight departure, a cancel fee of 25 USD would be applied

The remaining ticket value would be processed as a refund for the passenger on their original mode of payment. The aforementioned policy would be applied to domestic travel.

For international travel, a cancellation fee of 200 USD would be applied and rest anytime before flight departure, where the rest of the airfare would be issued a future credit voucher. The passenger has to redeem the travel voucher as well as complete the travel within 365 days from the date of cancellation.

What is Optiontown and how does it help me upgrade my Biman Bangladesh Airlines flight booking?

Using the Upgrade Travel option, passengers can access upgrades to Business Class from their existing Economy Class reservation. This will allow passengers to save considerably and at a lot more affordable deals. To request an upgrade :

  • Book an Economy Class ticket with Biman Bangladesh Airlines
  • Visit
  • Click to select ‘Optiontown’ under the Upgrade Travel section
  • Fill in your traveler information such as Booking Reference and last name to retrieve your travel booking
  • Pay an Upgrade price which is very nominal. Passengers will receive emails hours before their flight departure that their upgrade is successful or not. If the upgrade is not successful, then the money will be automatically refunded and received in 24-48 hours.

What are the criteria for group travel with Biman Bangladesh Airlines flight booking?

If you are doing a reservation for 10 or more passengers for the same travel dates, feel free to call our Biman Bangladesh airlines contact number at . One of our group reservation specialists will take all the details and start providing customized travel for all the passengers. In addition, you will be offered a special group discounted fare for such bookings.

List Of Biman Bangladesh Airlines Contacts List

Departments/LocationsContact Number
Biman Bangladesh Airlines Head Office Contact88-02-8901600
Biman Bangladesh Airlines Online Ticketing
Biman Bangladesh Airlines Online Ticketing Refund
Biman Bangladesh Airlines Customer Query
Biman Bangladesh Airlines Customer
Biman Bangladesh Airlines Biman Call Center88-01777715613
Biman Bangladesh Airlines Motijheel Sales Centre88-02-9559620
Biman Bangladesh Airlines Motijheel Sales Centre Email
Biman Bangladesh Airlines Banani Sales Centre88-02-9822263-64
Biman Bangladesh Airlines Banani Sales Centre Email
Biman Bangladesh Airlines Ashkona Sales Center88-02-7913725
Biman Bangladesh Airlines Ashkona Sales Center Email
Biman Bangladesh Airlines Online Ticket & Refund Helpdesk88-02-8901600
Biman Bangladesh Airlines Travel Agent Portal88-02-8901794
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Flight Booking, Cancellation & Change +1-844-986-2534