Alaska Airlines Jacksonville International Airport Terminal (JAX)

  • 800-252-7522
  • Jacksonville International Airport

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

Alaska Airlines Jacksonville International 1 is the busiest terminal in the US that will serve more than 20 million passengers in 2022, and half of them belong to Alaska Airlines, according to Jacksonville International Airport.

It serves as the primary hub for Alaska Airlines, and other major domestic and international airlines.

Basic Information About Jacksonville International Airport

AirportJacksonville International Airport
TerminalsTerminal 1
Airport AddressJacksonville International Airport, Jacksonville, Alabama, United States,
Distance From AlexandriaMiles 10
CountryUnited States
Airport Time ZoneAmerica/New_York
Contact Number800-252-7522

Alaska Airlines Jacksonville International 1 JAX

Alaska Airlines has 1 terminal at the Jacksonville International Airport.

Alaska Airlines hosts 10 + customer service counters at the Jacksonville International Airport offering the valuable customer service that passengers require at the time of travel.

This Alaska Airlines Jacksonville International 1 review was put together to provide you a quick look at the airline services available at the Jacksonville International Airport (JAX), and how you can make the most of them.

Have you ever wondered how much luggage fees cost on Alaska Airlines at the Jacksonville International Airport? When you fly Alaska Airlines, do you get food and drinks? What is the frequency of Alaska Airlines delays?

We’ve included some basic travel information, such as booking alternatives, additional expenses (such as baggage fees), seat specifications, in-flight facilities, customer satisfaction ratings, and more.

Ticketing Counter at United Jacksonville International 1

Passengers can book the flight at the Alaska Airlines counter up to 2 hours before the scheduled departure. The airline offers all classes of ticket booking at the airport counter – 

  • You are allowed one small personal item that fits under the seat in front of you.
  • To check your bag, you’ll go to a check-in counter or designated kiosk in the airport lobby.
  • Your carry-on baggage allowance is the same as for standard tickets if you’re traveling on trans-Pacific flights.
  • Group and family seating is not available.

Seat Upgrade Option at the Airport

The airline randomly assigns you a seat at the airport unless you pay the seat upgrade fee at the time of check-in. 

To get a preferred fee, passengers need to pay a small fee for seat selection to sit with their family and friends.

Depending on the travel route and fare type purchased with the airline, the airport counter charges fees ranging from 75 to 250 USD.

MileagePlus Premier members have access to upgrades on select United flights, but complimentary upgrades can be granted on a space-available basis. While these types of upgrades do occur, you shouldn’t rely on them due to their limited availability.

Alaska Airlines Baggage Counter at Jacksonville International 1

Alaska Airlines baggage counter is located at the Terminal 1 of the Jacksonville International Airport. 

Baggage Counter Hours – Daily: 03:15 am – 01:15 am.

In order to check the bags, you must arrive 45 minutes before departure for domestic flights, and 60 minutes before departure for international flights. 

  • Baggage allowance – Alaska Airlines’ regular fare only includes one personal item. This means that a carry-on bag and all checked bags will incur an additional payment. Comparatively, the airline’s Name baggage fee is higher at the airport. Pre-purchasing the baggage is the cheapest option. 

The baggage size and weight limit must be within – 

  • 17 x 10 x 9 inches for personal items.
  • 22 x 14 x 9 inches for standard carry-on bags. 

The maximum dimension of the checked bag must not exceed 62 linear inches, and the maximum weight must be 50 pounds. 

To calculate your baggage expenses, use the baggage tool for the most accurate dimensions, weight limit, and fee-based on your travel route.

How to Get Alaska Airlines Boarding Pass at JAX Terminal?

To get the boarding pass issued, visit the check-in counter located at Alaska Airlines Jacksonville International 1. Passengers who wish to acquire priority boarding at the airport need to pay 15 USD each way per passenger.

Unaccompanied Minor Service

Visit the Jacksonville International 1 of Alaska Airlines to expedite the unaccompanied minor travel. As a parent or guardian, fill out the travel consent form and pay the required fee at the airport.

Unaccompanied children must check in with a parent or guardian at the Alaska Airlines Jacksonville International 1. Unaccompanied children are not permitted to check in online.

Arrive early at the airport to complete the necessary paperwork, see the child securely through security screening and present the youngster to the gate agent for the boarding process.

The adult must stay at the airport until the child is airborne which is 15 minutes.

The Alaska Airlines unaccompanied minor fee is 150 USD per passenger one-way and is applicable for children aged between 5 and 12 traveling alone. 

Alaska Airlines Pet Travel

The Alaska Airlines pet travel form needs to be completed at the Alaska Airlines Jacksonville International 1 if you book the flights within 48 hours of departure. All you need to do is – 

  • Check the “PetSafe Pet Transport & Shipping” protocols by the United Airline on the website or simply click here.
  • Read and complete the form. (2 forms need to be submitted if traveling with 2 service dogs).
  • Submit the form at the time of check-in.
  • You need to keep a copy of the f0rm handy for the entire duration of the trip.

Delayed, Damaged, and Lost Baggage

If the checked baggage is lost, delayed, or damaged upon arrival, immediately report to the Jacksonville International Airport within 4 hours of the arrival of the flight on which you traveled. 

In the event of luggage damage during international travel, the guest who is entitled to delivery shall notify Alaska Airlines Jacksonville International Airport as soon as after detecting the damage and no later than 7 days after receiving checked baggage. 

Currency/Method of Payment

Alaska Airlines do not accept cash, cheques, and money orders at the Jacksonville International Airport.  For any transactions, only debits and credit cards would be accepted.


People who praise Alaska Airlines know exactly their level of customer service at Jacksonville International 1, as the airline offers seamless travel from point 1 to point B. The airline offers beyond a basic experience, but there are unwelcoming costs if you forgot to print the boarding pass.

All things considered, there are a lot of reasons that continuously put Alaska Airlines in the hot seat when it comes to consumer satisfaction. Ticketing options are limited but there are minimal additional surcharges and in-flight facilities are royally decent. Furthermore, the prevailing consensus of flying Alaska Airlines appears to be: always preferable.

If you’re searching for a particularly low fare, don’t expect uber-luxury amenities but standard ones. Now is the time to book the Alaska Airlines flight! 

If you purchase a flight at the Alaska Airlines Jacksonville International 1 you may end up paying a little extra!

Alaska Airlines Jacksonville International Airport – Frequently Asked Questions (FAQs)

How early should I get to Jacksonville International Airport?

If you have a flight with Alaska Airlines you must arrive 45 minutes before departure for domestic flights, and 60 minutes before departure for international flights. 

What terminal is Alaska Airlines Jacksonville International Airport?

Alaska Airlines Jacksonville International  1 is designated for the arriving and departing flights. 

How do I contact the Alaska Airlines Jacksonville International 1 office?

Alaska Airlines Sales and Guest Service – Alaska Airlines Jacksonville International Airport contact number is the solution to all your queries, and concerns as well as to book new flights. The service is available Monday through Sunday, 24 hours a day/7 days a week.

0 0 votes
Article Rating
Notify of
Inline Feedbacks
View all Complaints

©2024 All Rights Reserved.

Flight Booking, Cancellation & Change +1-844-986-2534