AirAsia Zest Mactan-Cebu International Airport Terminal (CEB)

  • 080 4666 2222
  • Mactan-Cebu International Airport, Cebu City, Cebu, Philippines
  • https://www.airasia.com/

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

Running thousands of flights in a day, AirAsia Airline has become a carrier helping a massive number of people to fly, via Mactan-Cebu International Airport Terminal (CEB). All the flyers visit numerous destinations globally. This airline’s operations become more impactful with the AirAsia Cebu City Terminal. Its services, combined with the airline’s efficiency, are notable for ensuring comfortable trips.

Overview of Mactan-Cebu International Airport Terminal

The terminals of CEB Airport are a part of its facilities. Execution of every kind of movement relevant to flight operations is smooth. The concourses, as well as gates, of these terminals, are supportive of this function. They also feature a secure space from where flights can head to international/domestic destinations.

About Mactan-Cebu International Airport 

With the airport code CEB, it is important to the major Cebu City carrier. The services given by it are ensured to the customers through the counters set up at the terminal. CEB Terminal has been built with every essential counter to provide services commonly sought by people.

Initiate Bookings

When you are coming to the airport to make a booking, kindly head to the counter of Airlines. Here, you have to fill in the details like the date, suitable time, and the location where you want to visit. You can also opt for a one-way booking or a round-trip. Accordingly, the booking procedure will be initiated on your behalf.

Manage Your Bookings

Air carriers allow altering various types of flight changes. Thus, flight management is central to its services. At the counter, you have to share the details for the change you require. Any fees associated with the same will inform to you at the AirAsia Cebu City Terminal. 

Ticket Cancellations

Passengers can often connect with the staff of this airline at CEB for ticket cancellations. Regardless of the reason, there are assistance provided in the desired manner. Along with revocations, they are also guided about the refund procedure. Hence, the value of their flight tickets is further secure at the counter.

Change Class or Seat

This airline gives you the choice of classes such as First, Premium Select, Basic Economy, etc. You may want to fly to a different class than the one you have booked. You can seek information regarding this at the CEB Airport Terminal. Sometimes costs will be there in the process to alter seats.

Book Baggage Allowance

To every traveler, the option of booking baggage allowance is available. Depending on the quantity of luggage, you can confirm at the AirAsia Terminal at Mactan-Cebu International Airport the procedure to get the allowance. Solutions will be provided by the air carrier for your issues or doubts regarding the process.

Onboard Facilities of AirAsia Airline at Mactan-Cebu International Airport Terminal

You may want to find out whether Wi-Fi connectivity is available on your flight. The choice of food and beverages may be another concern. Whether or not safety regarding COVID-19 is ensured may further bother you. Through onboard facilities, all such concerns are settled. 

Receiving Boarding Passes

Unless you have your boarding pass with you, the airline may not allow you to get onto a flight. Comprehending the necessity of this pass, the carrier lets you print it. For this, you can use the kiosks installed at AirAsia Airline Terminal at Airport. Otherwise, for receiving this document, the officials available here can help you.

Why Should You Connect with AirAsia Airline at Mactan-Cebu International Airport Terminal?

The carrier established with multiple services and facilities. Learning about these in-depth is possible when you connect with airlines. Whether you require these services on your flight or while coming to the airport, this airline will see to it that with better assistance. 

Contacting Mactan-Cebu International Airport can prove to be useful in the following instances too:

  • For learning information about this airline’s policies, its officials will thoroughly guide you.
  • The procedures regarding how to check-in, board a flight, submit baggage, etc., are provided by the carrier on connecting with it. This can be especially helpful for first-time flyers. 
  • In case you have not received your refund or compensation, an official can pull you out of the complexity.

Getting in touch with the Cebu City air operator is particularly suggested before leaving for the airport amidst the COVID-19 pandemic. Due to this, flights may often be delayed or canceled, depending on the severity of the situation. The airline will enable you to check the flight status as accurately as possible. Hence, you will be able to experience great convenience with it. 

Frequently Asked Questions

You may have certain queries that are similar to the following list:-

What terminal is AirAsia Airline using in Cebu City?

In Cebu City, this airline uses Terminal 2. It is present at the Mactan-Cebu International Airport Terminal office. You can locate the terminal using its airport code CEB. Then, from here, you can expect arrival, departure, and other such facilities.

Which is the AirAsia Airline departure terminal in Cebu City?

Given that you have to depart for your flight, then you will be using Terminal 2 of the Airport in Cebu City. Any assistance regarding the process can be avail at the counters of the airline.

What terminal is AirAsia Airline at Mactan-Cebu International Airport for arrivals?

This air carrier uses Terminal 2 of CEB Airport for arrival-associated operations. This is the point at which you will arrive and find enough facilities/guidance via officials as required.

How to make an AirAsia baggage claim at Mactan-Cebu International Airport?

You can make claims for your baggage via the counter of AirAsia which is established at the airport in Cebu City. Assuming that it is lost or delayed, you will file a claim. It will comprise necessary information that helps the airline settle your request. 

What terminal is AirAsia at Mactan-Cebu International Airport for inquiries?

You can possibly locate the representatives of this carrier at Terminal 2 of Mactan-Cebu International Airport. They will help you with most of your queries. Regarding baggage, ticket booking, flight management, and more, their knowledge will be helpful.

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