The Philippine Airlines office in Hong Kong is a one-stop for flyers flying with Philippine Airlines via Hong Kong. The office assists with flight booking, baggage services, special assistance, check-in, and more. It offers a wide range of travel-related services to ensure a smooth travel experience for Philippine Airlines flyers.
In this article, we will discuss the services offered by the Philippine Airlines office in Hong Kong, and why you must approach them. We will also provide information on how to get to the office and how ContactForSupport can help connect you with Philippine Airlines’ Hong Kong customer service team.
Philippine Airlines Hong Kong Office - Contact Information
For flyers who need assistance with their flight, the Philippine Airlines office in Hong Kong is the rightful resource that helps flyers with all their travel-related needs. Here are all the details you must know-
| Philippine Airlines Office in Hong Kong Address | Hong Kong, Tsim Sha Tsui East, Room 305, 3rd Floor, East Ocean Center |
| Philippine Airlines Hong Kong Contact Number/Phone Number | +852 2301 9350 |
| Email Address | wecare@pal.com.ph |
| Working Hours | Monday to Friday: 9:00 AM to 5:00 PM Closed on Saturday and Sunday |
| Philippine Airlines Official Website | www.philippineairlines.com |
| Philippine Airlines Online Check-in | Visit Here |
| Philippine Airlines Online Flight-Status | Check Here |
How does the Philippine Airlines Hong Kong Office work?
Philippine Airlines has an office in Hong Kong to provide convenient and accessible customer service to its flyers in the region. The Hong Kong office offers a range of services to flyers, including:
- Flight Booking
- Check-In
- Baggage assistance
- Special requests
Having an office in Hong Kong also helps Philippine Airlines to better understand the needs and preferences of its flyers in the region, which helps the airline to thrive with the improved services and offerings.
How to get to the Philippine Airlines Hong Kong Office?
The Philippine Airlines office in Hong Kong is located at the following address:
| Hong Kong, Tsim Sha Tsui East, Room 305, 3rd Floor, East Ocean Center |
You can copy & paste the given address into your GPS and get the directions to the Philippine Airlines Hong Kong Office and travel on your own. You can also take a taxi from any part of the city to reach the office.
What are the services of the Philippine Airlines Office in Hong Kong?
Philippine Airlines Hong Kong office offers a range of services to fly with Philippine Airlines from the region of Hong Kong in the United Arab Emirates:
Flight Ticket Booking
The Philippine Airlines Office in Hong Kong, is there to make your flight booking experience smooth and stress-free. Their friendly and dedicated team can help you with finding the best deals on flight booking to ensure a comfortable & enjoyable journey. Whether you’re a frequent flyer or a first-timer, the Philippine Airlines office in Hong Kong is always happy to help you book your flight with confidence.
Flight Ticket Cancellation
Flight cancellation can be a complex process with Philippine Airlines. The Philippine Airlines Office in Hong Kong, can help you cancel your flight in a timely and efficient manner. The staff here is so cooperating and they will assist you in completing the cancellation process and obtaining a refund. The Philippine Airlines Office in Hong Kong, is committed to providing its customers with the best possible service.
Baggage Services
The Philippine Airlines Office in Hong Kong can help you with all your baggage needs before, during, and after your flight. The office agents are available 24/7 to guide you throughout your journey, i.e. before, during, as well as after your flight.
Special Assistance
Here is some general information on the special assistance provided by Philippine Airlines at the Hong Kong Office:
- Wheelchair Assistance: The Philippine Airlines Hong Kong office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure.
- Boarding and Disembarking Assistance: The trained and qualified staff at the Hong Kong office will assist flyers with boarding, disembarking, and navigating the airport.
- Special Meals: Philippine Airlines offers a range of special meals for flyers who follow a certain lifestyle. It includes Hindu Jain meals, kosher, halal, or low-fat meals.
- Medical Assistance: The Philippine Airlines Hong Kong Office provides medical assistance to flyers who use medical oxygen and the provision of special medical equipment on board.
- Guide Dogs: Philippine Airlines allows trained service dogs to travel with their owners in the cabin. flyers must provide the Philippine Airlines Hong Kong office with the required paperwork and certifications before traveling.
It is always recommended to contact Philippine Airlines customer service for the most up-to-date information on the special assistance service provided by them.
Check-In
If you are traveling with Philippine Airlines to/from Hong Kong, the Philippine Airlines Office in Hong Kong, can ease your check-in process. The office staff can assist you with online check-in, kiosk check-in, and counter check-in. With the help of the Philippine Airlines Hong Kong office in Hong Kong, you can enjoy a quick and easy check-in experience.
NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.
Additional Offerings by Philippine Airlines Hong Kong Office
Here are the other additional services that you can avail of at the Philippine Airlines office in Hong Kong-
| Service | Description |
|---|---|
| Seat selection | The Hong Kong office offers assistance with seat selection. A fee may apply. |
| Special meals | The Philippine Airlines Hong Kong Office offers meal assistance for flyers with specific dietary requirements. |
| Lounge access | At the Hong Kong office, Philippine Airlines Miles & Miles members can issue a complimentary pass for lounge access. |
| Flight upgrades | Flyers flying with Philippine Airlines to/from Hong Kong can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service. |
| Flight status | The staff at the Hong Kong office can offer the real-time status of a flight or any potential delays. |
| Visa information | The airline agent will offer visa assistance. Please note the assistance is only related to the required paperwork needed at the time of boarding. |
| Ground Transportation | Assistance with arranging transportation to/from the airport. |
| Group bookings | flyers traveling in a group can request the price quote. Philippine Airlines Hong Kong office provides the fares comparatively at the discounted price, provided there must be at least 10 or more flyers traveling on the same itinerary. |
Philippine Airlines office in Hong Kong provides a range of services to assist flyers with their travel needs, including flight bookings, check-in, baggage services, special assistance for flyers with disabilities or special needs, and more.
How ContactForSupport Can Help?
ContactForSupport is an online directory that can help connect you with the Philippine Airlines office in Hong Kong or their customer service team. By visiting their website, you can find the contact details of the Hong Kong office or Philippine Airlines’ customer service, including phone numbers, email addresses, and more.
This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.
Frequently Asked Questions
The Philippine Airlines office in Hong Kong is located at Hong Kong, Tsim Sha Tsui East, Room 305, 3rd Floor, East Ocean Center.
You can contact Philippine Airlines at +1 800-435-9725 phone number. This is the official customer service number of Philippine Airlines.
The Philippine Airlines Hong Kong office is open from Monday to Friday: 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
The Philippine Airlines office in Hong Kong provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and travelers’ concerns.