customercare@lionairgroup.com
62 021 6379 8000
Monday to Sunday : 24 Hours
Jl. Gajah Mada No.7, RT.1/RW.2, Petojo Utara, Kecamatan Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10130, Indonesia
https://www.lionair.co.id/
The Lion Air office in Jakarta serves as a convenient hub for travelers flying with Lion Air through Jakarta, Indonesia. This office provides essential services such as flight reservations, baggage assistance, special support, check-in services, and more. It aims to enhance the overall travel experience for Lion Air passengers by offering a variety of travel-related services.
This article explores the range of services provided by the Lion Air office in Jakarta and emphasizes the importance of reaching out to them. Additionally, we’ll share details on accessing the office and highlight how ContactForSupport can assist in connecting you with Lion Air’s customer service team in Jakarta, Indonesia.
Lion Air Jakarta Office – Contact Information
Flyers requiring assistance for their flights can rely on the Lion Air office in Jakarta as the appropriate resource to address all their travel-related requirements. Here are the essential contact details of Lion Air office in Jakarta, Indonesia that flyers should be aware of:
| Lion Air Office in Jakarta Address | Jl. Gajah Mada No.7, RT.1/RW.2, Petojo Utara, Kecamatan Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10130, Indonesia |
| Lion Air Jakarta Contact Number/Phone Number | +62 021 6379 8000 |
| Email Address | customercare@lionairgroup.com |
| Working Hours | Monday to Sunday : 24 Hours Closed on Saturday and Sunday |
| Lion Air Official Website | https://www.lionair.co.id/ |
| Lion Air Online Check-in | https://www.lionair.co.id/en/manage-booking/web-check-in |
| Lion Air Online Flight-Status | https://www.lionair.co.id/ |
How does the Lion Air Jakarta Office work?
To offer convenient and easily accessible customer service to its flyers in the region, Lion Air has established an office in Jakarta. This office in Jakarta provides a variety of services to flyers, encompassing::
- Flight Booking
- Check-In
- Baggage assistance
- Special requests
Having an office in Jakarta also helps Lion Air to better understand the needs and preferences of its flyers in the region, which helps the airline to thrive with the improved services and offerings.
How to get to the Lion Air Jakarta Office?
Lion Air office in Jakarta is located at the following address:
| Jl. Gajah Mada No.7, RT.1/RW.2, Petojo Utara, Kecamatan Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10130, Indonesia |
You can copy & paste the given address into your GPS and get the directions to the Lion Air Jakarta Office and travel on your own. You can also take a taxi from any part of the city to reach the office.
What are the services of the Lion Air Office in Jakarta, Indonesia?
Lion Air Jakarta office offers a range of services to fly with Lion Air from the region of Jakarta in Indonesia. Their friendly and dedicated team will help you finding the best deals on various services to ensure a comfortable & enjoyable journey:
- Flight Ticket Booking: The Lion Air Office in Jakarta, Indonesia is there to make your flight booking experience smooth and stress-free.
- Flight Ticket Cancellation: Flight cancellation can be a complex process with Lion Air. The Lion Air Office in Jakarta, Indonesia, can help you cancel your flight in a timely and efficient manner.
- Baggage Services: The Lion Air Office in Jakarta can help you with all your baggage throughout your journey from Jakarta, Indonesia. The office agents are available 24/7 to guide you throughout your journey, i.e. before, during, as well as after your flight.
- Special Assistance: Here is some general information on special assistance provided by Lion Air at the Jakarta Office:
- Wheelchair Assistance
- Boarding and Disembarking Assistance
- Special Meals
- Medical Assistance
- Guide Dogs
- Check-In: If you are traveling with Lion Air to/from Jakarta, the Lion Air Office in Jakarta, Indonesia, can ease your check-in process. The office staff can assist you with online check-in, kiosk check-in, and counter check-in.
NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.
NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.
Additional Offerings by Lion Air Jakarta Office
Here are the other additional services that you can avail of at the Lion Air office in Jakarta-
| Service | Description |
|---|---|
| Seat selection | The Jakarta office offers assistance with seat selection. A fee may apply. |
| Special meals | The Lion Air Jakarta Office offers meal assistance for flyers with specific dietary requirements. |
| Lounge access | At the Jakarta office, Lion Air Miles & Miles members can issue a complimentary pass for lounge access. |
| Flight upgrades | Flyers flying with Lion Air to/from Jakarta can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service. |
| Flight status | The staff at the Jakarta office can offer the real-time status of a flight or any potential delays. |
| Visa information | The airline agent will offer visa assistance. Please note the assistance is only related to the required paperwork needed at the time of boarding. |
| Ground Transportation | Assistance with arranging transportation to/from the airport. |
| Group bookings | Lion Air Jakarta office provides the fares comparatively at the discounted price, provided there must be at least 10 or more flyers traveling on the same itinerary. |
The Lion Air office in Jakarta delivers a spectrum of services to support flyers in their travel requirements. These encompass flight reservations, check-in, baggage services, special assistance for flyers with disabilities or special needs, and additional amenities.
How ContactForSupport Can Help?
ContactForSupport is an online phone directory that can help you connect with the Lion Air office in Jakarta or their customer service team. You can find the contact details of the Jakarta office or Lion Air’ customer service, including phone numbers, email addresses, and more.
You can explore through our list of other airlines offices at various destinations if you’re a frequent traveler.
Frequently Asked Questions
The Lion Air office in Indonesia is Jl. Gajah Mada No.7, RT.1/RW.2, Petojo Utara, Kecamatan Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10130, Indonesia.
You can contact Lion Air at +62 021 6379 8000 by phone. This is the official customer service number of Lion Air.
The Lion Air Jakarta office is open from Monday to Sunday : 24 Hours.
The Lion Air office in Jakarta provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and travelers’ concerns.