+65 6796 2001
Monday to Friday: 8:30 AM to 6:00 PM
360 Orchard Rd, #03-11 International Building, Singapore 238869
https://www.koreanair.com/
The Korean Air office in Singapore is a one-stop for flyers flying with Korean Air via Singapore. The office assists with flight booking, baggage services, special assistance, check-in, and more. It offers various travel-related services to ensure a smooth travel experience for Korean Air flyers.
In this article, we will discuss the services offered by the Korean Air office in Singapore, and why you must approach them. We will also provide information on how to get to the office and how ContactForSupport can help connect you with Korean Air’s Singapore customer service team.
Korean Air Singapore Office – Contact Information
For flyers needing flight assistance, the Korean Air office in Singapore is the rightful resource that helps flyers with all their travel-related needs. Here are all the details you must know-
| Korean Air Office in Singapore Address | 360 Orchard Rd, #03-11 International Building, Singapore 238869 |
| Korean Air Singapore Contact Number/Phone Number | +65 6796 2001 |
| Email Address | [email protected] |
| Working Hours | Monday to Friday: 8:30 AM to 6:00 PM Closed on Saturday and Sunday |
| Korean Air Official Website | www.koreanair.com |
| Korean Air Online Check-in | Check Here |
| Korean Air Online Flight-Status | Check Here |
How does the Korean Air Singapore Office work?
Korean Air has an office in Singapore to provide convenient and accessible customer service to its flyers in the region. The Singapore office offers a range of services to flyers, including:
- Flight Booking
- Check-In
- Baggage assistance
- Special requests
Having an office in Singapore also helps Korean Air to understand better the needs and preferences of its flyers in the region, which helps the airline to thrive with improved services and offerings.
How to get to the Korean Air Singapore Office?
The Korean Air office in Singapore is located at the following address:
| 360 Orchard Rd, #03-11 International Building, Singapore 238869 |
You can copy & paste the given address into your GPS and get the directions to the Korean Air Singapore Office and travel independently. You can also take a taxi from any part of the city to reach the office.
What are the services of the Korean Air Office in Singapore?
The Korean Air Singapore office offers a range of services to fly with Korean Air from the region of Singapore in Singapore:
Flight Ticket Booking
The Korean Air Office in Singapore, is there to make your flight booking experience smooth and stress-free. Their friendly and dedicated team can help you with:
- Finding the best deals on flights to your chosen destination.
- Navigating through different flight options and schedules.
- Booking and confirming your tickets.
- Ensuring a comfortable and enjoyable travel experience.
Whether you’re a frequent flyer or a first-timer, Korean Air in Singapore is always happy to help you book your flight with confidence.
Flight Ticket Cancellation
Flight cancellation can be a complex process with Korean Air. The Korean Air Office in Singapore, can help you cancel your flight in a timely and efficient manner.
- The staff can help you understand the cancellation policy and any applicable fees.
- They can assist you in completing the cancellation process and obtaining a refund.
- They can also help you rebook your flight if necessary.
The Korean Air Office in Singapore, is committed to providing its customers with the best possible service.
Baggage Services
The Korean Air Office in Singapore can help you with all your baggage needs before, during, and after your flight. Here are some specific ways they can assist you:
Before your flight:
- Help you understand the baggage allowances for your flight and destination.
- Assist you in purchasing additional baggage allowance if needed.
- Provide information on packing restrictions and prohibited items.
- Help you pack your luggage safely and securely.
During your flight:
- Check in your luggage at the airport counter or kiosk.
- Provide baggage tags and assistance with labeling your luggage.
- Direct you to the appropriate baggage drop-off area.
- Answer any questions you may have about baggage services.
After your flight:
- Help you claim your luggage at the baggage claim area.
- Assist you in locating lost or delayed luggage.
- Provide information on filing a baggage claim report.
- Help you arrange for the return of lost or damaged luggage.
Special Assistance
Here is some general information on the special assistance provided by Korean Air at the Singapore Office.
| Special Assistance Service | Description |
|---|---|
| Wheelchair Assistance | The Korean Air Singapore office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure. |
| Boarding and Disembarking Assistance | The trained and qualified staff at the Singapore office will assist flyers with boarding, disembarking, and navigating the airport. |
| Special Meals | Korean Air offers a range of special meals for flyers who follow a certain lifestyle. It includes Hindu Jain meals, kosher, halal, or low-fat meals. |
| Medical Assistance | The Korean Air Singapore Office provides medical assistance to flyers who use medical oxygen and the provision of special medical equipment on board. |
| Guide Dogs | Korean Air allows trained service dogs to travel with their owners in the cabin. flyers must provide the Korean Air Singapore office with the required paperwork and certifications before traveling. |
It is always recommended to contact Korean Air customer service for the most up-to-date information on the special assistance service provided by them.
Check-In
If you are traveling with Korean Air from Singapore, the Korean Air Office in Singapore, can ease your check-in process. So, if you are facing difficulties in your check-in:
- The Korean Air Singapore office staff can assist you with online check-in, kiosk check-in, and counter check-in.
- They will help you verify your identity, check your baggage, and obtain your boarding pass.
- The office will also help you with any questions you may have about the check-in process.
With the help of the Korean Air Office in Singapore, you can enjoy a quick and easy check-in experience.
NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.
Additional Offerings by Korean Air Singapore Office
Here are the other additional services that you can avail of at the Korean Air office in Singapore-
| Service | Description |
|---|---|
| Seat selection | The Singapore office offers assistance with seat selection. A fee may apply. |
| Special meals | The Korean Air Singapore Office offers meal assistance for flyers with specific dietary requirements. |
| Lounge access | At the Singapore office, Korean Air Miles & Miles members can issue a complimentary pass for lounge access. |
| Flight upgrades | flyers flying with Korean Air can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service. |
| Flight status | The staff at the Singapore office can offer the real-time status of a flight or any potential delays. |
| Visa information | The airline agent will offer visa assistance. Please note the assistance is only related to the required paperwork needed at the time of boarding. |
| Ground Transportation | Assistance with arranging transportation to/from the airport. |
| Group bookings | flyers traveling in a group can request the price quote. Korean Air Singapore office provides the fares comparatively at the discounted price, provided there must be at least 10 or more flyers traveling on the same itinerary. |
The Korean Air office in Singapore provides various services to assist flyers with their travel needs, including flight bookings, check-in, baggage services, special assistance for flyers with disabilities or special needs, and more.
How ContactForSupport Can Help?
ContactForSupport is an online directory that can help connect you with the Korean Air office in Singapore or their customer service team. By visiting their website, you can find the contact details of the Singapore office or Korean Air’s customer service, including phone numbers, email addresses, and more.
This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.
Frequently Asked Questions
The Korean Air office in Singapore is located at 360 Orchard Rd, #03-11 International Building, Singapore 238869.
You can contact Korean Air at +1 800-438-5000 by phone number. This is the official customer service number of Korean Air.
The Korean Air Singapore office is open from Monday to Friday: 8:30 AM to 6:00 PM and closed on Saturday and Sunday.
The Korean Air office in Singapore provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and travelers’ concerns.