customer.care@hnair.com
86-898-95339
Monday to Sunday : 24 Hours
15/f, Shuma Gang Building, No. 258 Gaoxin Street, Urumqi, 830011
https://www.hainanairlines.com/
The Hainan Airlines office in Urumqi serves as a convenient hub for travelers flying with Hainan Airlines through Urumqi, China. This office provides essential services such as flight reservations, baggage assistance, special support, check-in services, and more. It aims to enhance the overall travel experience for Hainan Airlines passengers by offering a variety of travel-related services.
This article explores the range of services provided by the Hainan Airlines office in Urumqi and emphasizes the importance of reaching out to them. Additionally, we’ll share details on accessing the office and highlight how ContactForSupport can assist in connecting you with Hainan Airlines’s customer service team in Urumqi, China.
Hainan Airlines Urumqi Office – Contact Information
Flyers requiring assistance for their flights can rely on the Hainan Airlines office in Urumqi as the appropriate resource to address all their travel-related requirements. Here are the essential contact details of Hainan Airlines office in Urumqi, China that flyers should be aware of:
| Hainan Airlines Office in Urumqi Address | 15/f, Shuma Gang Building, No. 258 Gaoxin Street, Urumqi, 830011 |
| Hainan Airlines Urumqi Contact Number/Phone Number | +86-898-95339 |
| Email Address | customer.care@hnair.com |
| Working Hours | Monday to Sunday : 24 Hours Closed on Saturday and Sunday |
| Hainan Airlines Official Website | https://www.hainanairlines.com/ |
| Hainan Airlines Online Check-in | https://www.hainanairlines.com/INT/GB/Check-in |
| Hainan Airlines Online Flight-Status | https://www.hainanairlines.com/INT/GB/flight-status |
How does the Hainan Airlines Urumqi Office work?
To offer convenient and easily accessible customer service to its flyers in the region, Hainan Airlines has established an office in Urumqi. This office in Urumqi provides a variety of services to flyers, encompassing::
- Flight Booking
- Check-In
- Baggage assistance
- Special requests
Having an office in Urumqi also helps Hainan Airlines to better understand the needs and preferences of its flyers in the region, which helps the airline to thrive with the improved services and offerings.
How to get to the Hainan Airlines Urumqi Office?
Hainan Airlines office in Urumqi is located at the following address:
| 15/f, Shuma Gang Building, No. 258 Gaoxin Street, Urumqi, 830011 |
You can copy & paste the given address into your GPS and get the directions to the Hainan Airlines Urumqi Office and travel on your own. You can also take a taxi from any part of the city to reach the office.
What are the services of the Hainan Airlines Office in Urumqi, China?
Hainan Airlines Urumqi office offers a range of services to fly with Hainan Airlines from the region of Urumqi in China. Their friendly and dedicated team will help you finding the best deals on various services to ensure a comfortable & enjoyable journey:
- Flight Ticket Booking: The Hainan Airlines Office in Urumqi, China is there to make your flight booking experience smooth and stress-free.
- Flight Ticket Cancellation: Flight cancellation can be a complex process with Hainan Airlines. The Hainan Airlines Office in Urumqi, China, can help you cancel your flight in a timely and efficient manner.
- Baggage Services: The Hainan Airlines Office in Urumqi can help you with all your baggage throughout your journey from Urumqi, China. The office agents are available 24/7 to guide you throughout your journey, i.e. before, during, as well as after your flight.
- Special Assistance: Here is some general information on special assistance provided by Hainan Airlines at the Urumqi Office:
- Wheelchair Assistance
- Boarding and Disembarking Assistance
- Special Meals
- Medical Assistance
- Guide Dogs
- Check-In: If you are traveling with Hainan Airlines to/from Urumqi, the Hainan Airlines Office in Urumqi, China, can ease your check-in process. The office staff can assist you with online check-in, kiosk check-in, and counter check-in.
NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.
NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.
Additional Offerings by Hainan Airlines Urumqi Office
Here are the other additional services that you can avail of at the Hainan Airlines office in Urumqi-
| Service | Description |
|---|---|
| Seat selection | The Urumqi office offers assistance with seat selection. A fee may apply. |
| Special meals | The Hainan Airlines Urumqi Office offers meal assistance for flyers with specific dietary requirements. |
| Lounge access | At the Urumqi office, Hainan Airlines Miles & Miles members can issue a complimentary pass for lounge access. |
| Flight upgrades | Flyers flying with Hainan Airlines to/from Urumqi can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service. |
| Flight status | The staff at the Urumqi office can offer the real-time status of a flight or any potential delays. |
| Visa information | The airline agent will offer visa assistance. Please note the assistance is only related to the required paperwork needed at the time of boarding. |
| Ground Transportation | Assistance with arranging transportation to/from the airport. |
| Group bookings | Hainan Airlines Urumqi office provides the fares comparatively at the discounted price, provided there must be at least 10 or more flyers traveling on the same itinerary. |
The Hainan Airlines office in Urumqi delivers a spectrum of services to support flyers in their travel requirements. These encompass flight reservations, check-in, baggage services, special assistance for flyers with disabilities or special needs, and additional amenities.
How ContactForSupport Can Help?
ContactForSupport is an online phone directory that can help you connect with the Hainan Airlines office in Urumqi or their customer service team. You can find the contact details of the Urumqi office or Hainan Airlines’ customer service, including phone numbers, email addresses, and more.
You can explore through our list of other airlines offices at various destinations if you’re a frequent traveler.
Frequently Asked Questions
The Hainan Airlines office in China is 15/f, Shuma Gang Building, No. 258 Gaoxin Street, Urumqi, 830011.
You can contact Hainan Airlines at +86-898-95339 by phone. This is the official customer service number of Hainan Airlines.
The Hainan Airlines Urumqi office is open from Monday to Sunday : 24 Hours.
The Hainan Airlines office in Urumqi provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and travelers’ concerns.