Air Astana Office in Jakarta, Indonesia

  • [email protected]
  • 6221 6410888
  • Monday-Sunday : 24 Hours
  • Komplek Griya Inti Sentosa, Jl. Griya Agung No 58, Sunter Agung, 14350. Jakarta, Indonesia
  • http://airastana.com/

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

The Air Astana office in Jakarta is a one-stop for flyers flying with Air Astana via Jakarta, Indonesia. The office assists with flight booking, baggage services, special assistance, check-in, and more. It offers a wide range of travel-related services to ensure a smooth travel experience for Air Astana flyers.

In this article, we will discuss the services offered by the Air Astana office in Jakarta, and why you must approach them. We will also provide information on how to get to the office and how ContactForSupport can help connect you with Air Astana’ Jakarta customer service team.

Air Astana Jakarta Office – Contact Information

For flyers who need assistance with their flight, the Air Astana office in Jakarta is the rightful resource that helps flyers with all their travel-related needs. Here are all the details you must know-

Air Astana Office in Jakarta AddressKomplek Griya Inti Sentosa, Jl. Griya Agung No 58, Sunter Agung, 14350. Jakarta, Indonesia
Air Astana Jakarta Contact Number/Phone Number+6221 6410888
Email Address[email protected]
Working HoursMonday-Sunday : 24 Hours
Closed on Saturday and Sunday
Air Astana Official Websitehttp://airastana.com/
Air Astana Online Check-inhttps://airastana.com/global/en-us/Book-Manage/Manage/Online-Check-In
Air Astana Online Flight-Statushttps://airastana.com/global/en-us/Information/At-the-airport/Flight-Status

How does the Air Astana Jakarta Office work?

Air Astana has an office in Jakarta to provide convenient and accessible customer service to its flyers in the region. The Jakarta office offers a range of services to flyers, including:

  • Flight Booking
  • Check-In
  • Baggage assistance
  • Special requests

Having an office in Jakarta also helps Air Astana to better understand the needs and preferences of its flyers in the region, which helps the airline to thrive with the improved services and offerings.

How to get to the Air Astana Jakarta Office?

The Air Astana office in Jakarta is located at the following address:

Komplek Griya Inti Sentosa, Jl. Griya Agung No 58, Sunter Agung, 14350. Jakarta, Indonesia

You can copy & paste the given address into your GPS and get the directions to the Air Astana Jakarta Office and travel on your own. You can also take a taxi from any part of the city to reach the office.

What are the services of the Air Astana Office in Jakarta, Indonesia?

Air Astana Jakarta office offers a range of services to fly with Air Astana from the region of Jakarta in the United Arab Emirates. Their friendly and dedicated team can help you with finding the best deals on various services to ensure a comfortable & enjoyable journey:

  • Flight Ticket Booking: The Air Astana Office in Jakarta, Indonesia, is there to make your flight booking experience smooth and stress-free.
  • Flight Ticket Cancellation: Flight cancellation can be a complex process with Air Astana. The Air Astana Office in Jakarta, Indonesia, can help you cancel your flight in a timely and efficient manner.
  • Baggage Services: The Air Astana Office in Jakarta can help you with all your baggage needs before, during, and after your flight. The office agents are available 24/7 to guide you throughout your journey, i.e. before, during, as well as after your flight.
  • Special Assistance: Here is some general information on special assistance provided by Air Astana at the Jakarta Office:
    • Wheelchair Assistance
    • Boarding and Disembarking Assistance
    • Special Meals
    • Medical Assistance
    • Guide Dogs
  • Check-In: If you are traveling with Air Astana to/from Jakarta, the Air Astana Office in Jakarta, Indonesia, can ease your check-in process. The office staff can assist you with online check-in, kiosk check-in, and counter check-in.

NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.

Check-In

If you are traveling with Air Astana to/from Jakarta, the Air Astana Office in Jakarta, Indonesia, can ease your check-in process. The office staff can assist you with online check-in, kiosk check-in, and counter check-in. With the help of the Air Astana Jakarta office in Indonesia, you can enjoy a quick and easy check-in experience.

NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.

Additional Offerings by Air Astana Jakarta Office

Here are the other additional services that you can avail of at the Air Astana office in Jakarta- 

ServiceDescription
Seat selectionThe Jakarta office offers assistance with seat selection. A fee may apply.
Special mealsThe Air Astana Jakarta Office offers meal assistance for flyers with specific dietary requirements.
Lounge accessAt the Jakarta office, Air Astana Miles & Miles members can issue a complimentary pass for lounge access.
Flight upgradesFlyers flying with Air Astana to/from Jakarta can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service.
Flight statusThe staff at the Jakarta office can offer the real-time status of a flight or any potential delays.
Visa informationThe airline agent will offer visa assistance. Please note the assistance is only related to the required paperwork needed at the time of boarding.
Ground TransportationAssistance with arranging transportation to/from the airport.
Group bookingsAir Astana Jakarta office provides the fares comparatively at the discounted price, provided there must be at least 10 or more flyers traveling on the same itinerary.

Air Astana office in Jakarta provides a range of services to assist flyers with their travel needs, including flight bookings, check-in, baggage services, special assistance for flyers with disabilities or special needs, and more.

How ContactForSupport Can Help?

ContactForSupport is an online information directory that can help connect you with the Air Astana office in Jakarta or their customer service team. By visiting their website, you can find the contact details of the Jakarta office or Air Astana’ customer service, including phone numbers, email addresses, and more.

This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.

Where is Air Astana’s office located in Indonesia?

The Air Astana office in Indonesia is Komplek Griya Inti Sentosa, Jl. Griya Agung No 58, Sunter Agung, 14350. Jakarta, Indonesia.

How can I contact Air Astana by phone?

You can contact Air Astana at +6221 6410888 by phone. This is the official customer service number of Air Astana.

What are the working hours of the Air Astana Jakarta Office?

The Air Astana Jakarta office is open from Monday-Sunday : 24 Hours.

What services does the Air Astana office in Jakarta provide?

The Air Astana office in Jakarta provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and travelers’ concerns.

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