call.centre@airastana.com
84 4 39449170
Monday-Sunday : 24 Hours
7th Floor, Times Bldg 84 Trieu Viet Vuong Str., Hai Ba Trung Dist., Hanoi, Vietnam
http://airastana.com/
The Air Astana office in Hanoi is a one-stop for flyers flying with Air Astana via Hanoi, Vietnam. The office assists with flight booking, baggage services, special assistance, check-in, and more. It offers a wide range of travel-related services to ensure a smooth travel experience for Air Astana flyers.
In this article, we will discuss the services offered by the Air Astana office in Hanoi, and why you must approach them. We will also provide information on how to get to the office and how ContactForSupport can help connect you with Air Astana’ Hanoi customer service team.
Air Astana Hanoi Office – Contact Information
For flyers who need assistance with their flight, the Air Astana office in Hanoi is the rightful resource that helps flyers with all their travel-related needs. Here are all the details you must know-
| Air Astana Office in Hanoi Address | 7th Floor, Times Bldg 84 Trieu Viet Vuong Str., Hai Ba Trung Dist., Hanoi, Vietnam |
| Air Astana Hanoi Contact Number/Phone Number | +84 4 39449170 |
| Email Address | call.centre@airastana.com |
| Working Hours | Monday-Sunday : 24 Hours Closed on Saturday and Sunday |
| Air Astana Official Website | http://airastana.com/ |
| Air Astana Online Check-in | https://airastana.com/global/en-us/Book-Manage/Manage/Online-Check-In |
| Air Astana Online Flight-Status | https://airastana.com/global/en-us/Information/At-the-airport/Flight-Status |
How does the Air Astana Hanoi Office work?
Air Astana has an office in Hanoi to provide convenient and accessible customer service to its flyers in the region. The Hanoi office offers a range of services to flyers, including:
- Flight Booking
- Check-In
- Baggage assistance
- Special requests
Having an office in Hanoi also helps Air Astana to better understand the needs and preferences of its flyers in the region, which helps the airline to thrive with the improved services and offerings.
How to get to the Air Astana Hanoi Office?
The Air Astana office in Hanoi is located at the following address:
| 7th Floor, Times Bldg 84 Trieu Viet Vuong Str., Hai Ba Trung Dist., Hanoi, Vietnam |
You can copy & paste the given address into your GPS and get the directions to the Air Astana Hanoi Office and travel on your own. You can also take a taxi from any part of the city to reach the office.
What are the services of the Air Astana Office in Hanoi, Vietnam?
Air Astana Hanoi office offers a range of services to fly with Air Astana from the region of Hanoi in the United Arab Emirates. Their friendly and dedicated team can help you with finding the best deals on various services to ensure a comfortable & enjoyable journey:
- Flight Ticket Booking: The Air Astana Office in Hanoi, Vietnam, is there to make your flight booking experience smooth and stress-free.
- Flight Ticket Cancellation: Flight cancellation can be a complex process with Air Astana. The Air Astana Office in Hanoi, Vietnam, can help you cancel your flight in a timely and efficient manner.
- Baggage Services: The Air Astana Office in Hanoi can help you with all your baggage needs before, during, and after your flight. The office agents are available 24/7 to guide you throughout your journey, i.e. before, during, as well as after your flight.
- Special Assistance: Here is some general information on special assistance provided by Air Astana at the Hanoi Office:
- Wheelchair Assistance
- Boarding and Disembarking Assistance
- Special Meals
- Medical Assistance
- Guide Dogs
- Check-In: If you are traveling with Air Astana to/from Hanoi, the Air Astana Office in Hanoi, Vietnam, can ease your check-in process. The office staff can assist you with online check-in, kiosk check-in, and counter check-in.
NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.
Check-In
If you are traveling with Air Astana to/from Hanoi, the Air Astana Office in Hanoi, Vietnam, can ease your check-in process. The office staff can assist you with online check-in, kiosk check-in, and counter check-in. With the help of the Air Astana Hanoi office in Vietnam, you can enjoy a quick and easy check-in experience.
NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.
Additional Offerings by Air Astana Hanoi Office
Here are the other additional services that you can avail of at the Air Astana office in Hanoi-
| Service | Description |
|---|---|
| Seat selection | The Hanoi office offers assistance with seat selection. A fee may apply. |
| Special meals | The Air Astana Hanoi Office offers meal assistance for flyers with specific dietary requirements. |
| Lounge access | At the Hanoi office, Air Astana Miles & Miles members can issue a complimentary pass for lounge access. |
| Flight upgrades | Flyers flying with Air Astana to/from Hanoi can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service. |
| Flight status | The staff at the Hanoi office can offer the real-time status of a flight or any potential delays. |
| Visa information | The airline agent will offer visa assistance. Please note the assistance is only related to the required paperwork needed at the time of boarding. |
| Ground Transportation | Assistance with arranging transportation to/from the airport. |
| Group bookings | Air Astana Hanoi office provides the fares comparatively at the discounted price, provided there must be at least 10 or more flyers traveling on the same itinerary. |
Air Astana office in Hanoi provides a range of services to assist flyers with their travel needs, including flight bookings, check-in, baggage services, special assistance for flyers with disabilities or special needs, and more.
How ContactForSupport Can Help?
ContactForSupport is an online information directory that can help connect you with the Air Astana office in Hanoi or their customer service team. By visiting their website, you can find the contact details of the Hanoi office or Air Astana’ customer service, including phone numbers, email addresses, and more.
This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.
Frequently Asked Questions
The Air Astana office in Vietnam is 7th Floor, Times Bldg 84 Trieu Viet Vuong Str., Hai Ba Trung Dist., Hanoi, Vietnam.
You can contact Air Astana at +84 4 39449170 by phone. This is the official customer service number of Air Astana.
The Air Astana Hanoi office is open from Monday-Sunday : 24 Hours.
The Air Astana office in Hanoi provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and travelers’ concerns.