Air Arabia Office In Nairobi, Kenya

  • +254 11-104-4500
  • Monday to Sunday: 24 Hours
  • PRM8+HV3, Wambugu Grove, Nairobi, Kenya

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

The Air Arabia office in Nairobi is a one-stop for flyers flying with Air Arabia via Nairobi, Kenya. The office assists with flight booking, baggage services, special assistance, check-in, and more. It offers various travel-related services to ensure a smooth travel experience for Air Arabia flyers.

Air Arabia Office In Nairobi, Kenya

In this article, we will discuss the services offered by the Air Arabia office in Nairobi, and why you must approach them. We will also provide information on how to get to the office and how ContactForSupport can help connect you with Air Arabia’s Nairobi customer service team.

Air Arabia Nairobi Office – Contact Information

For flyers who need assistance with their flight, the Air Arabia office in Nairobi is the rightful resource that helps flyers with all their travel-related needs. Here are all the details you must know-

Air Arabia Nairobi Office AddressPRM8+HV3, Wambugu Grove, Nairobi, Kenya
Air Arabia Nairobi Contact Number/Phone Number+254 11-104-4500
Working HoursMonday to Sunday: 24 Hours
Air Arabia Official
Air Arabia Online Check-inVisit Here
Air Arabia Online Flight-StatusCheck Here

How does the Air Arabia Nairobi Office work?

Air Arabia has an office in Nairobi to provide convenient and accessible customer service to its flyers in the region. The Nairobi office offers a range of services to flyers, including:

  • Flight Booking
  • Check-In
  • Baggage assistance
  • Special requests

Having an office in Nairobi also helps Air Arabia to understand better the needs and preferences of its flyers in the region, which helps the airline to thrive with improved services and offerings.

How to get to the Air Arabia Nairobi Office?

The Air Arabia office in Nairobi is located at the following address:

PRM8+HV3, Wambugu Grove, Nairobi, Kenya

You can copy & paste the given address into your GPS and get the directions to the Air Arabia Nairobi Office and travel independently. You can also take a taxi from any part of the city to reach the office.

What are the services of the Air Arabia Office in Nairobi, Kenya?

The Air Arabia Nairobi office offers a range of services to fly with Air Arabia from the region of Nairobi in Kenya:

Flight Ticket Booking

The Air Arabia Office in Nairobi, Kenya, is there to make your flight booking experience smooth and stress-free. Their friendly and dedicated team can help you with:

  • Finding the best deals on flights to your chosen destination.
  • Navigating through different flight options and schedules.
  • Booking and confirming your tickets.
  • Ensuring a comfortable and enjoyable travel experience.

Whether you’re a frequent flyer or a first-timer, Air Arabia in Nairobi is always happy to help you book your flight with confidence.

Flight Ticket Cancellation

Flight cancellation can be a complex process with Air Arabia. The Air Arabia Office in Nairobi, Kenya, can help you cancel your flight in a timely and efficient manner.

  • The staff can help you understand the cancellation policy and any applicable fees.
  • They can assist you in completing the cancellation process and obtaining a refund.
  • They can also help you rebook your flight if necessary.

The Air Arabia Office in Nairobi, Kenya, is committed to providing its customers with the best possible service.

Baggage Services

The Air Arabia Office in Nairobi can help you with all your baggage needs before, during, and after your flight. Here are some specific ways they can assist you:

Before your flight:

  • Help you understand the baggage allowances for your flight and destination.
  • Assist you in purchasing additional baggage allowance if needed.
  • Provide information on packing restrictions and prohibited items.
  • Help you pack your luggage safely and securely.

During your flight:

  • Check in your luggage at the airport counter or kiosk.
  • Provide baggage tags and assistance with labeling your luggage.
  • Direct you to the appropriate baggage drop-off area.
  • Answer any questions you may have about baggage services.

After your flight:

  • Help you claim your luggage at the baggage claim area.
  • Assist you in locating lost or delayed luggage.
  • Provide information on filing a baggage claim report.
  • Help you arrange for the return of lost or damaged luggage.

Special Assistance

Here is some general information on the special assistance provided by Air Arabia at the Nairobi Office.

Special Assistance ServiceDescription
Wheelchair AssistanceThe Air Arabia Nairobi office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure.
Boarding and Disembarking AssistanceThe trained and qualified staff at the Nairobi office will assist flyers with boarding, disembarking, and navigating the airport.
Special MealsAir Arabia offers a range of special meals for flyers who follow a certain lifestyle. It includes Hindu Jain meals, kosher, halal, or low-fat meals.
Medical AssistanceThe Air Arabia Nairobi Office provides medical assistance to flyers who use medical oxygen and the provision of special medical equipment on board.
Guide DogsAir Arabia allows trained service dogs to travel with their owners in the cabin. flyers must provide the Air Arabia Nairobi office with the required paperwork and certifications before traveling.

It is always recommended to contact Air Arabia customer service for the most up-to-date information on the special assistance service provided by them.


If you are traveling with Air Arabia from Nairobi, the Air Arabia Office in Nairobi, Kenya, can ease your check-in process. So, if you are facing difficulties in your check-in:

  • The Air Arabia Nairobi office staff can assist you with online check-in, kiosk check-in, and counter check-in.
  • They will help you verify your identity, check your baggage, and obtain your boarding pass.
  • The office will also help you with any questions you may have about the check-in process.

With the help of the Air Arabia Office in Nairobi, Kenya, you can enjoy a quick and easy check-in experience.

NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.

Additional Offerings by Air Arabia Nairobi Office

Here are the other additional services that you can avail of at the Air Arabia office in Nairobi- 

Seat selectionThe Nairobi office offers assistance with seat selection. A fee may apply.
Special mealsThe Air Arabia Nairobi Office offers meal assistance for flyers with specific dietary requirements.
Lounge accessAt the Nairobi office, Air Arabia Miles & Miles members can issue a complimentary pass for lounge access.
Flight upgradesflyers flying with Air Arabia can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service.
Flight statusThe staff at the Nairobi office can offer the real-time status of a flight or any potential delays.
Visa informationThe airline agent will offer visa assistance. Please note the assistance is only related to the required paperwork needed at the time of boarding.
Ground TransportationAssistance with arranging transportation to/from the airport.
Group bookingsFlyers traveling in a group can request the price quote. Air Arabia Nairobi office provides the fares comparatively at the discounted price, provided there must be at least 10 or more flyers traveling on the same itinerary.

The Air Arabia office in Nairobi provides various services to assist flyers with their travel needs, including flight bookings, check-in, baggage services, special assistance for flyers with disabilities or special needs, and more.

How ContactForSupport Can Help?

ContactForSupport is an online directory that can help connect you with the Air Arabia office in Nairobi or their customer service team. By visiting their website, you can find the contact details of the Nairobi office or Air Arabia’s customer service, including phone numbers, email addresses, and more.

This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.

Where is Air Arabia’s office located in Kenya?

The Air Arabia office in Kenya is located at PRM8+HV3, Wambugu Grove, Nairobi, Kenya.

How can I contact Air Arabia by phone?

You can contact Air Arabia at +971 6-0050-8001 phone number. This is the official customer service number of Air Arabia.

What are the working hours of the Air Arabia Nairobi Office?

The Air Arabia Nairobi office is open from Monday to Sunday: 24 Hours.

What services does the Air Arabia office in Nairobi provide?

The Air Arabia office in Nairobi provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and travelers’ concerns.

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