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This product does not work as promised. I purchased the premium package so that I could convert from PDF to Word for editing purposes. I was in fact able to convert the document from the PDF to the word format, however, I am not able to edit the document as advertised. Please inform me as to how to get a full refund.
What a scam do not buy anything from them they will rip you off and not refund your money doesn’t work with my computer. They want 110 more dollars to install it. Do not buy!
I haven’t heard from anyone at your company.
I want my money back. My order number is 47014196 and I paid $39.99 plus tax for this useless program.
I contacted your support division and they did nothing for me.
My next step is to report you to the BBB as I indicated before and to the Federal Trade Commission.
Please refund my money.
I purchased this product on 6-5-2018 for $39.99 plus tax. Order #47014196. I activated it using the code and up to a couple of weeks ago I can’t even open the window.
Your technical support phone number is not active. I have spent 2 hours trying to get help. This is very poor customer service. I need to use this program now and can’t even get someone on the phone.
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