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Palo Alto, CA
I purchased this product on 6-5-2018 for $39.99 plus tax. Order #47014196. I activated it using the code and up to a couple of weeks ago I can’t even open the window.Your technical support phone number is not active. I have spent 2 hours trying to get help. This is very poor customer service. I need to use this program now and can’t even get someone on the phone.
I haven’t heard from anyone at your company.I want my money back. My order number is 47014196 and I paid $39.99 plus tax for this useless program.I contacted your support division and they did nothing for me.My next step is to report you to the BBB as I indicated before and to the Federal Trade Commission.Please refund my money.
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