9 a.m. - 5 p.m., Mon-Fri
This review is just regarding the conversation I had with the customer service. I have been using the internet only with no cable tv package for the last few years and since the service they provided was good and bundling up the services could safe me some more money, I called up the customer service. The person over the phone was polite but took so much time to change my package plans. I never had problems with the services and do not have any but a quick and efficient customer service is needed.
Wow!!! Simply amazing. I made a call to Kraus cable phone number for a new bundle connection and their response was very good. They send in their installer on the same day and installed everything in less than an hour. they even helped me set up my whole internet connection with all the devices inside my house. I would highly recommend Kraus cable to my family and friends. Very efficient.
Kraus Cable internet is one of the worst internet service providers around. The internet speed is never stable and it keeps fluctuating. I get internet speed less than what I pay for. And if you are facing any issue, calling Kraus cable internet phone number is of no help. Their lines are always busy and if you get hold of them, be prepared for aggressive and rude customer service.
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