008809606-555555
Monday - Sunday 7:00 AM–11:00 PM
Plot-1088, Block-I, Sabrina Sobhan Road P.O-Khilkhet, P.S-Vatara, Bashundhara R/A, Dhaka-1229
https://waltonbd.com/
Walton Group is a Bangladeshi multinational conglomerate company that has become a household name in Bangladesh and is making waves internationally. Founded in 1977 by S.M. Nazrul Islam, the company has grown from a small electronics repair shop to become a major player in the consumer electronics, home appliances, mobile phone, and automobile industries.
Walton Group is now the largest electronics and appliance manufacturer in Bangladesh, with a market share of over 50%. The company has over 21,000 employees and operates over 1,000 retail stores across the country.
Here, we’ll share Walton’s contact details, warranty plans, general warranty coverage, warranty claiming procedures, and the customer ratings for Walton Group based on reviews.
What are the contact details of Walton?
Here’s Walton’s contact details, including their office address, phone number, website, and social media for smooth communication and support.
| Walton Office Address | Plot-1088, Block-I, Sabrina Sobhan Road P.O-Khilkhet, P.S-Vatara, Bashundhara R/A, Dhaka-1229 |
| Walton Phone Number | 008809606-555555 |
| Walton Website | www.waltonbd.com |
| Walton Email Address | [email protected], [email protected], [email protected] |
| Walton Customer Service Form | Visit here |
| Walton Operational Service Hours | Monday – Sunday 7:00 AM–11:00 PM |
| Walton Social Media | Twitter , Facebook , YouTube , Instagram , Pinterest |
If you’re not in Bangladesh, you can find more details by visiting Walton’s contact page from here.
What are Walton Group warranty plans?
Walton Group offers a range of warranty plans for its diverse product portfolio, covering electronics, appliances, mobile phones, and automobiles.
General Warranty Coverage
- Products: Electronics, appliances, mobile phones, automobiles
- Duration: Varies depending on the product (typically 1-2 years)
- Coverage: Defects in materials and workmanship
- Exclusions: Normal wear and tear, misuse, natural disasters, unauthorized modifications
Specific Examples
- TV: 1 year (panel) and 2 years (parts and labor)
- Refrigerator and Freezer: 3 years (compressor), 2 years (parts), and 1 year (labor)
- Washing Machine: 2 years (motor) and 1 year (parts)
- Mobile Phone: 1 year
- Automobile: 1 year
Additional Benefits
- Link Walton Digital Products: 15-day replacement, 1-year free maintenance, 6-month local replacement warranty for battery, earphone, charger, and USB cable (subject to specific conditions)
- International Coverage: Limited international warranty may apply
Claiming Warranty
- Contact your nearest Walton service center
- Provide proof of purchase and product serial number
- The service center will assess the damage and determine if it’s covered under warranty
Important Resources
Remember
- Read the warranty terms and conditions carefully to understand what is covered and what is not.
- Report any damage to your product as soon as possible.
- Only use authorized service centers for repairs.
Additional Tips:
- Keep your proof of purchase and product warranty card in a safe place.
- Read the product manual and follow the instructions for proper use and care.
- Clean your products regularly and use the recommended cleaning products.
- Avoid using your products in extreme conditions.
- Store your products in a cool, dry place.
- By following these tips and understanding the terms of your specific warranty, you can ensure that you get the most out of your Walton Group warranty and enjoy your products for years to come.
What are the ratings of Walton Group according to customer reviews?
A 3.5 out of 5 rating is an average rating, indicating that customers have blend opinions about Walton Group. It means that while there are satisfied customers, there are also some who have had negative experiences.
Pros as per positive reviews
- Wide range of affordable products.
- Strong brand reputation.
- Extensive service network.
- Growing international presence.
Cons observed as per negative reviews
- Limited availability of high-end products.
- Limited after-sales support.
- Some concerns regarding labor practices.
- Product design may not be as appealing as some competitors.
Conclusion
Walton Group has established itself as a major player in the electronics and appliance market, particularly in Bangladesh. They offer a diverse range of products at affordable prices, backed by comprehensive warranty plans and innovative technology. At last, the decision of whether or not to purchase Walton products depends on individual needs and priorities.
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Frequently Asked Questions
To reach Walton, dial the phone number 008809606-555555, visit their website for online inquiries, or email [email protected], [email protected], [email protected] or use their customer service form available on their website.
The head office of Walton is located at Plot-1088, Block-I, Sabrina Sobhan Road, P.O-Khilkhet, P.S-Vatara, Bashundhara R/A, Dhaka-1229, Bangladesh.
Walton operates from Monday to Sunday, providing service from 7:00 AM to 11:00 PM. This comprehensive schedule ensures support accessibility throughout the week (7 days) for their customers’ convenience.
Yes, Walton is a multinational brand with extensive R&D facilities, producing electronics, automobiles, and appliances through subsidiaries, headquartered in Bangladesh.
Walton has established itself as a reputable brand, offering a wide range of quality electronics and appliances. Customer reviews and market presence often indicate positive consumer experiences.