Voltas

Voltas Limited is a global engineering solutions provider and a leading manufacturer of consumer products, with a focus on cooling and home appliances. The company was founded in 1954 and is headquartered in Mumbai, India.  It is a subsidiary of Tata Group, one of the largest conglomerates in India. Today, the company offers a wide range of products and services, including air conditioners, refrigerators, water heaters, water purifiers, and other home appliances. 

Voltas Warranty Registration, Claim, Contact Details & Customer Reviews

Here we’ll be sharing different things about Voltas, from contacting them to registering your warranty and filing a claim. We’ll also share real customer reviews to help you make informed decisions before purchasing a Voltas product.

How do I Contact Voltas?

Voltas Headquarter AddressDr. Babasaheb Ambedkar Road, Chinchpokli, Mumbai – 400 033, India.
Voltas Phone Number186-059-9455 (Toll Free), 965-069-4555
Voltas Websitewww.voltas.com
Voltas Email Address[email protected]
Voltas Customer Service FormVisit here
Voltas WhatsApp Number965-069-4555
Voltas Customer Service HoursMON – SAT : 10:00 AM to 6:00 PM
Voltas Social MediaInstagram , Twitter , FacebookLinkedIn , YouTube
Voltas Customer Care

What are Voltas Warranty Details?

Voltas offers a variety of warranty options depending on the product category and purchase location. Here’s Voltas’ warranty details:

Air Conditioners

  • Inverter ACs:
    • Lifetime Warranty on Inverter Compressor – applicable on purchases made till June 30, 2023.
    • 9 years (108 months) warranty on the compressor (after 1 year standard warranty).
    • Free repair/replacement of compressor.
    • Additional costs like gas, labor, transportation, or other parts are borne by the customer.
  • Fixed Speed ACs:
    • 4 years (48 months) warranty on the compressor (after 1 year standard warranty).
    • Free repair/replacement of compressor.
    • Additional costs like gas, labor, transportation, or other parts are borne by the customer.
  • Warranty registration:
    • Required to avail services.
    • Register by WhatsApp (9650694555) or call center (9650694555/1860 599 4555).
    • Cleaning or explanations about dust accumulation are not considered defects.

Air Coolers

  • 1 Year Warranty on all Air Coolers.
  • Free repair/replacement of any defective/faulty part(s) of the Air Cooler.
  • Warranty valid only if:
    • Used & maintained as per the manual.
    • Warranty card & cash memo are presented.
    • Appliance hasn’t been tampered with.
  • Warranty excludes:
    • Damages due to chipping, peeling, plating, or denting.
    • Breakage of plastic, rubber, or cord parts.
    • Normal wear & tear.
    • Damage from accidents, mishandling, or negligence.
    • Tampering with the serial number.
    • Consequential loss or damage.

Commercial Refrigerators

  • 4 Year Comprehensive Warranty on Freezers & Coolers (applicable for purchases from Voltas retail partners & voltas.com customers only).
  • To avail:
    • Send SMS ‘WTA’ to 92895 25321 within 7 days of purchase.
    • Voltas call center will take details & send confirmation mail.
  • Excludes:
    • Gas Charging & Labour cost.

Visi Cooler, Water Cooler & Dispenser

  • 1 Year Comprehensive Warranty.
  • Labor charges & Preventive Maintenance after one year to be borne by the customer.
  • To avail:
    • Send SMS ‘WTA’ to 92895 25321 within 7 days of purchase.
    • Voltas call center will take details & send confirmation mail.

Note:

  • Always refer to product manuals and warranty cards for specific details.
  • Keep purchase invoices and warranty cards for claims.
  • Voltas reserves the right to reject claims if the product is damaged due to misuse, neglect, or unauthorized repairs.

For detailed information on Voltas product warranty terms and conditions, visit here.

What are the ratings of Voltas according to customer reviews?

According to customer reviews, Voltas receives a rating of 3.8 out of 5 stars. This rating reflects a generally positive perception of the brand, although it’s important to note that individual experiences may vary.

Pros as per positive reviews

  • Well-known brand.
  • Durable products.
  • Strong service network.
  • Competitive pricing.

Cons observed as per negative reviews

  • Limited product availability.
  • Some products may be noisy.
  • Design aesthetics. (outdated)
  • Some products may not be the most technologically advanced.

Conclusion

Voltas is a well-established and trusted brand, offering a wide range of quality products and services at competitive prices. Its strong network of service centers make it a reliable choice for many customers. However, some customers may find its design aesthetics slightly outdated. At last, whether Voltas is the right choice for you depends on your individual needs and preferences.

Who Are We?

ContactForSupport is an online phone directory that covers a wide array of categories including HVAC. We offer efficient resources and their contact information with our 24/7 support. You can call us anytime, any day to get your concerns resolved.

How do I check the warranty on my Voltas AC?

– Visit Voltas customer care website.
– Log in to your Voltas account or create one.
– Find your AC in the “My Device” section.
– Click on “Warranty Information” to see the validity.
– You can try to submit your request on ‘Request for Support’ or ‘Book an Appointment if you need to get your appliance checked. But, all this might take longer than you can imagine.

What is the warranty on the Voltas brand?

Voltas offers a 9-year warranty on Inverter AC compressors and a 4-year warranty on Fixed Speed AC compressors. The extra compressor warranty begins after the initial 1-year warranty.

Is Voltas a Tata company?

Yes, Voltas is affiliated with Tata Sons, originating from a collaboration between Tata Sons and Volkart Brothers in 1954, now led by Noel Tata.

Where is Voltas Headquarter?

Voltas’ headquarters is situated at Dr. Babasaheb Ambedkar Road, Chinchpokli, Mumbai – 400 033, India, serving as its central administrative center.

How do I contact Voltas Customer Care?

Contact Voltas Customer Care through 186-059-9455 (Toll Free) or [email protected]. Visit their website for more info or use the Customer Service Form from there, else WhatsApp at 965-069-4555.

What are Voltas’ customer service hours?

Voltas’ customer service operates from Monday to Saturday, available between 10:00 AM to 6:00 PM for assistance and support.

Is Voltas a trusted brand?

Yes, Voltas is a well-established and trusted brand in India, with a long history dating back to 1954.

Are Voltas products good value for money?

Voltas products are generally considered to be good value for money, offering a balance of quality, features, and affordability.

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