1-800-621-9419
Open 24 Hours
Peachtree City, GA
https://www.rinnai.us/
Rinnai is a well-established Japanese company that has been manufacturing innovative and reliable tankless water heaters for over 50 years. Their heaters are known for using less energy, lasting a long time, and having really advanced technology. Here, we will delve into the world of Rinnai tankless water heaters, exploring their features, benefits, and troubleshooting tips & so we’ll also share how you can contact Rinnai and what customers think about their heaters.
How can someone contact Rinnai tech support?
Rinnai is dedicated to offering outstanding customer support to its valued users. You can reach their support team through phone, email, or online chat to get answers to your questions, help with troubleshooting, and technical support.
| Rinnai Head Office | 103 International Drive. Peachtree City, GA 30269. |
| Rinnai Phone Number | 1-800-621-9419 |
| Official Website | www.rinnai.us |
| Rinnai Customer Service Hours | Monday – Friday: 8am – 8pm EST |
| Rinnai Email Address | [email protected] |
| For Filing a Complaint | Visit here |
| Submit a request to get a quote | Visit here |
| Rinnai Social Media Platforms | LinkedIn , Facebook , Twitter , YouTube |
What are the Features of Rinnai Tankless Water Heaters?
The features of Rinnai tankless water heaters make them an attractive choice for both homes and businesses. Some standout features include:
- Efficient Performance: Rinnai tankless water heaters work on demand, heating water only when necessary, resulting in impressive energy savings compared to traditional tank heaters.
- Compact Design: These heaters are wall-mounted, perfect for places with limited space at home or in businesses, saving valuable room.
- Advanced Technology: Rinnai tankless water heaters boast smart technologies like Smart-Circ™ Intelligent Recirculation™, ensuring quicker hot water delivery.
- Built to Last: Crafted with top-notch materials and components, Rinnai tankless water heaters promise durability and long-term performance.
- Wide Range of Models: With various models available, Rinnai offers a wide selection to match diverse needs and budgets.
What are the benefits of Rinnai Tankless Water Heaters
The benefits of owning a Rinnai tankless water heater extend beyond energy savings and space efficiency. Here are a few benefits to note:
- Cost Savings: By heating water only when needed, Rinnai tankless heaters can significantly slash your water heating expenses, providing long-term savings.
- Continuous Hot Water: Enjoy an endless supply of hot water with Rinnai tankless heaters, ensuring no more cold showers or running out of hot water during busy times.
- Environmentally Friendly: Rinnai tankless heaters are eco-friendlier than traditional tanks, thanks to their energy-efficient design.
- Low Maintenance: With minimal upkeep required, Rinnai tankless heaters save both time and money on maintenance.
What are the Frequent Error Codes find in Rinnai Systems
Rinnai tankless water heaters come with self-diagnostic features that display error codes when there might be issues. Some common error codes and what they mean:
| Error Code | Possible Cause | Solution |
| LC or LC0-LC9 | Scale buildup in heat exchanger | Flush the heat exchanger. |
| 2 | No burner operation during freeze protection mode | Check for water flow restrictions in the circulating system. |
| 3 | Power interruption during bath fill | Turn off the power for 30 seconds and then turn it back on. |
| 5 | Bypass valve damage | Replace the bypass valve. |
| 10 | Exhaust or air supply blocked | Check for obstructions in the exhaust or air intake. |
| 11 | Ignition problems | Check for debris in the gas burner. |
| 12 | Flame failure | Check for gas leaks. |
| 14 | Thermal fuse | Check for water flow restrictions or a clogged heat exchanger. |
| 16 | Over temperature | Check for restrictions in air flow around the unit and vent terminal. |
| 32 | Outgoing Water Temperature Sensor Fault | Clean or replace the outgoing water temperature sensor. |
| 33 | Heat Exchanger Outgoing Temperature Sensor Fault | Clean or replace the heat exchanger outgoing temperature sensor. |
| 34 | Combustion Air Temperature Sensor Fault | Clean or replace the combustion air temperature sensor. |
| 52 | Modulating Solenoid Valve Signal Abnormal | Replace the modulating solenoid valve. |
| 61 | Combustion Fan Failure | Replace the combustion fan. |
| 65 | Water Flow Control Fault | Check for water flow restrictions or a clogged heat exchanger. |
If you encounter any error codes and do not feel comfortable troubleshooting them, it’sIt’s advisable to contact Rinnai customer support for assistance.
What are the prices of Rinnai Electric Tankless Water Heaters?
Rinnai tankless water heaters come in various sizes and models with different features, usually priced from $500 to $2,000.
| Model | Size | Features | Price |
| RE180iN Non-Condensing Natural Gas Tankless Water Heater | 6.9 GPM | Indoor Installation, 180,000 BTU | $1,006.61 |
| RL75IN Tankless Hot Water Heater | 7.5 GPM | Natural Gas, Indoor Installation | $878.45 |
| RSC199IN Condensing Natural Gas Tankless Water Heater | 6.9 GPM | Indoor Installation, 199,000 BTU | $1,136.29 |
| RUC198IN Condensing Natural Gas Tankless Water Heater | 6.9 GPM | Indoor Installation, 198,000 BTU | $1,102.35 |
Please note that these prices are subject to change and may vary depending on the retailer.
What are the ratings of Rinnai Electric Tankless Water Heater according to the customer reviews?
Rinnai tankless water heaters have consistently garnered positive reviews from customers, earning an impressive average rating of 4.4 out of 5 stars across various online platforms.
Pros as per positive reviews
- Energy efficiency
- Durability
- Reliability
- Easy maintenance
Cons observed as per negative reviews
- Limited flow rate
- Requires specialized installation
- May not be suitable for all climates
Conclusion
Rinnai tankless water heaters present an appealing option for homeowners and businesses looking for a trustworthy, energy-efficient, and space-conscious solution for their hot water requirements. Their combination of advanced technology, durable construction, and outstanding customer support makes investing in Rinnai tankless water heaters a lasting and rewarding investment.
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Frequently Asked Questions
Rinnai hot water systems are crafted to last. With proper maintenance, they frequently deliver dependable performance for 15-20 years or even longer.
To clear Rinnai error codes, refer to the manual for reset instructions or seek assistance from a qualified technician.
Rinnai’s Head Office is situated at 103 International Drive, Peachtree City, GA 30269.
Rinnai’s customer service is available from Monday to Friday, between 8 am and 8 pm EST.
You can reach Rinnai’s customer service at 1-800-621-9419.