ASI Controls

ASI Controls is a private American company founded in 1986 in San Ramon, California. They specialize in building automation and control systems, particularly in the Heating, Ventilating, and Air Conditioning (HVAC) and light industrial markets.

They manufacture Direct Digital Controls (DDC) systems, which use microprocessors to control and monitor building systems like HVAC, lighting, and security.

Here, we’ll share how to connect with ASI Controls customer service, what the ASI Controls warranty covers and excludes, and the company’s ratings based on customer reviews.

How do I contact ASI Controls customer service?

If you have any inquiries or need assistance, these contact details should help you get in touch with ASI Controls’s customer service team.

What does ASI Controls warranty cover and not cover?

ASI Controls’s warranty coverage isn’t easily available as their warranties vary depending on specific product categories and models. Each product line likely has its own distinct warranty document outlining inclusions and exclusions. 

But still, here are some general insights about what warranties ASI Controls typically cover and exclude.

Typical Coverage

• Defects in materials and workmanship: This is the most common element of an industrial equipment warranty. It means the manufacturer guarantees the product will be free from material and manufacturing flaws for a specific period.
• Parts and labor: Depending on the specific warranty, it may cover the cost of both parts and labor required to repair any covered defects.
• Service calls: Some warranties may also cover the cost of service calls, including the technician’s time and travel expenses.

Typical Exclusions

• Normal wear and tear: Warranties typically don’t cover damage caused by normal wear and tear, such as fading, scratching, or rust.
• Improper use or maintenance: If the equipment is damaged due to misuse or lack of proper maintenance, the warranty will likely be void.
• Acts of God or natural disasters: Most warranties don’t cover damage caused by natural disasters or other acts of God.
• Consumables and accessories: Consumable items like filters, belts, and blades are often excluded from warranty coverage.

For more detailed information, visit the ASI Controls official website.

What are the ratings of ASI Controls according to customer reviews?

ASI Controls, known for their building automation and control systems, receives averaging around 3.2 out of 5 stars based on customer reviews.

Pros as per positive reviews

• Ease of configuration.
• Five-year warranty.
• Backwards compatibility.
• Technical support.

Cons observed as per negative reviews

• Software limitations.
• Limited product range.
• High Price.
• Availability.

Conclusion

Whether ASI Controls is a good option for you depends on your specific needs and priorities. If you prioritize durability, ease of use, and strong technical support for a basic building automation system, ASI Controls can be a good choice. Even so, if you require advanced features, extensive customization, or budget-friendly solutions, you might want to consider other options.

Who Are We?

ContactForSupport is an online phone directory that covers a wide array of categories including HVAC. We offer efficient resources and their contact information with our 24/7 support. You can call us anytime, any day to get your concerns resolved.

Frequently Asked Questions