Rating: 3

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21 Reviews

  1. -
    Patrick

    Rca customer service is one of the best. I order a television and it had a slight dent on the edge on the monitor. Seeing this, I immediately called up the RCA technical support phone number to inform that I was sent a faulty product. They asked for the pictures of the dent side of the television and they did some research on their end. After checking and verifying it, they send in a replacement and it took less than 24 hours for the new television to reach my location. I am really impressed with how efficient they work.

    Rating: 5
  2. -
    Jaxen

    I purchased two new 7 inch tablet from Walmart and everything was good until I plugged in an external keyboard into it one of them. The tablet froze and would not work unless I force shut it down. The same thing happens again when I re-plugged it. The issue is not the same when I plugged in the keyboard to the other tablet. Called up the rca technical support and they seem nice. I was very happy when they provided me a ticket number for the replacement of the tablet with a new one. But the one I received feels more like a refurbished than a new one. Totally dissatisfied with product, much slower and heats up too fast. I feel like I have been cheated by RCA

    Rating: 2
  3. -
    Cassandra

    My son RCA tablet is black and it is not coming on it was working find yesterday

  4. -
    Dajia

    Nuber do sent work 🚮

  5. -
    Sandra J. Bear

    TERRIBLE!!! TRYING TO REACH TECH SUPPORT BY PHONE WHICH IS WHAT I WAS TOLD TO DO BY WALMART TECH SUPPORT BECAUSE THEY COULD NOT HELP ME. I WAS GIVEN THE WEB SITE AND TOLD I WOULD BE ABLE TO GET A PHONE # FROM THEIR WEB SITE. NO WAY HAS THAT HAPPENED. SO WHAT AM I SUPPOSED TO DO!!!

  6. -
    Tim

    TV Model:RTU5540-C code for this tv for cable setup.

  7. -
    Sandra J. Bear

    PHONE # FOR RCA TABLET SUPPORT. I NEED TECHNICAL SUPPORT FOR MY TABLET AND WALMART.COM TECH SUPPORT TOLD ME TO CONTACT YOU. I AM EXTREMELY UPSET BECAUSE I HAVE BEEN GOING IN CIRCLES TRYING TO GET HELP

  8. -
    Casey

    I am currently looking at a 32″ RCA 720P HD Roku LED TV. RTR3260-W.

    I know that it has WIFI capabilities and HDMI ports, but my main question is can you screen mirror on this device? I need to make sure that I am able to screen mirror from my smart phone to this tv. thanks

  9. -
    Dan Garner

    My tv is jumping from green blue and red

  10. -
    BELEN ROSARIO

    horrible.!!! cannot get any help on why the question mark on the tv keyboard is upside down or how to obtain an up right question mark..!!!!their customer service sucks!!!!

  11. -
    Celeste Turner

    Just wondering if you provide service to residents in Chelsea, Maine 04330.
    Thanks

  12. -
    Charles Morrison

    RCA LED46C45RQ TV
    How can I manually add channels after channel scan is completed? I know the channels are out there but were not captured during scan.

  13. -
    Rich Desso

    Hi!! Could you tell me how to fix”obtaining IPaddress”? It has been saying that no matter what I do. Please help!! School is about to start and I need to be able to get on my WI-FI!!! PLEASE. I’ve always owned RCA products so I have faith that you’ll respond and hopefully be able to help. Thanks for your time.

  14. -
    William Summerville

    RCA Soundbar model #RTS7010B E5
    Soundbar won’t power on was purchased from Walmart in 9/16. Please advise how to proceed.

  15. -
    Joseph A. Graziano

    I am requesting your assistance in trying to help me figure out why the CD player after less than 5 months stops on each disc after 30 seconds. I called HSN where I purchased this and they directed me to your website. The website has no email or phone contact RCAAV.com. Many people over 55 do not use twitter or instagram or facebook. Can you assist me in trying to find out why with infrequent use 1-2x per week, the CD player is not working. I do not have the original box . I do have my receipt of the purchase through HSN. I am quite disappointed by this and hope you can assist.

  16. -
    Maxine E Bradley

    RCA is really giving people the run around. I purchased a rca tablet from walmart in february which has stopped working. I have contact RCA and haven’t heard back from them yet.

    Rating: 1
  17. -
    Maxine E Bradley

    RCA Voyager 16gb Tablet
    purchased item on 2/11/2018 it stopped working

  18. -
    Evelyn McFadden

    What is your phone number?

  19. -
    james kirkland

    42′ tv led Picture is too large and off center. i.e. script is too large.

  20. -
    charles mcfadden

    I just bought a 65 inch RCA the model # is RTV6549 Serial # is A1708218910000220 OK I need the code for this TV for Dish net work to program the tv with remote it want come on and cant work the volume I HAVE TRIED AND TRIED TO CONTACK RCA MANUFACTURE ITS LIKE NONE EXISTING CALL ME 910 331 0788

  21. -
    Nancy Burrus

    i am trying to reach you , but I am a little uneasy about not having the ability to speak to a live operator. I have had your service for a year or so now and had a problem with my second tv. I finally got ahold of someone and they told me to to through the sign up process again….. I am not being charged twice for my service. Your debited my account on 8-27-18 and now again on 9-12-18. I am not happy about this at all, and wish to speak to someone.

    Please contact me immediately on my cell phone. 559-908-4714

    Thanks,