Rating: 4

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4 Reviews

  1. -
    Maggie

    Ally Financial bank is awesome, the response time of Ally Financial customer service is short and I was surprise to know that I got refund for fees charge that was withdrawn from other bank atm. It was a small amount but no other banks that I have accounts on provides that service.

    Rating: 5
  2. -
    Carolyn

    ally financial customer service is the best. I am really happy with their service

    Rating: 5
  3. -
    SOFIA

    I paid off my loan and I got a confirmation number through text message. A month later they claim that I owe them additional finance charges! But the only option I get to contact the ally financial customer service is through email and online chat. The customer service is terrible.

  4. -
    Richard

    Ally financial were unable to process my payments and the bank said that the error is from them. on contacting the ally financial customer service, they informed that everything will be back online after 24 hours. It took them more than 72 hours to process my payment but with my previous experiences, it was good to know it happened sooner than I expected.

    Rating: 3