Thai VietJet Airlines

  • +84 1900 1886
  • 24x7 Flight Booking
  • Vietnam
  • https://www.vietjetair.com/

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

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Vietjet Air is an aviation company owned by Sovico Holdings, HDbank(parent company). The company has 75 air fleets through which they are covering 47 destinations worldwide. In November 2011 the company was founded but commenced its operation as the aviation firm on 25th December 2011. The airline has marked Noi Bai International Airport and Tan Son Nhat International Airport as its main hub and they operate their airline services from their headquarter present at Ba Đình, Hanoi, Vietnam. So in case, you are looking to communicate with the higher authority of Vietjet Air then schedule a visit at the official headquarters. The company is growing day by day and for their exceptional service at an incredible price, they are able to gain 8000+ new passengers daily. For some special routes the airline offers bikini flights, and if you are looking for the Vietjet Bikini Flight Booking then make sure your destination is included by the airline. You can consult the official travel agent for understanding more facts about the Vietjet Bikini Flights. 


Vietjet Air Booking Methods


Booking Vietjet Airline is now easy and you do not require to depend on others for scheduling your journey.  The airline offers the booking facility through three methods except for the old traditional method(airport counter). The new Vietjet Air booking methods are:-


1- Vietjet Air Booking Using Official Website


Many users prefer the online booking process to save money and time. You can use those saved resources in making remarkable memory with your loved ones. The steps are easy to follow and the website interface is user friendly. So, get peace of mind, follow the below-mentioned instructions, and secure your desired seats by grabbing snacks with your family.

  1. Step 1- Open the Vietjet Air Official Website on your web browser.
  2. Step 2- Select the login option, enter the email address, and password to complete the login process.
  3. Step 3- On the homepage, you need to type the destination city with the departure city, before you click on the book now icon make sure to select the date of departure and input the number of passengers information.
  4. Step 4- Now you will be redirected to the passenger information page, enter all the details like- passenger name, age, gender, occupation, nationality, address, and many more required information.
  5. Step 5- After inputting the passenger information, you need to choose the class of service with paying extra fees you can select the desired seat. 
  6. Step 6- Enter the contact information:- Verified email address and contact number(both the information must be verified by the Vietjet Air).
  7. Step 7- Now pay the airfare to secure your e-ticket on your registered ID.

2- Vietjet Air Booking Mobile App


  1. Step 1- Open your app store, search the  Vietjet Air Mobile App, and download it.
  2. Step 2- Launch the Vietjet Air Mobile App, and offer all the necessary permissions.
  3. Step 3- Create your account using your email address and password. The password must include characters, alphabets, and numbers. For verification, you can use your phone number.
  4. Step 4-  On the homepage, you need to type the destination city with the departure city, before you click on the book icon make sure to select the date of departure and input the number of passengers information.
  5. Step 5- Now you will be redirected to the passenger information page, enter all the details like- passenger name, age, gender, occupation, nationality, address, and many more required information. After inputting the passenger information, you need to choose the class of service with paying extra fees you can select the desired seat. 
  6. Step 6- Enter the contact information:- Verified email address and contact number(both the information must be verified by the Vietjet Air). Pay the airfare through the Debit card, Credit card, or Paypal wallets as per your choice and requirement.
  7. Step 7- After a successful payment process, you will get the e-ticket on your registered ID.

3- Vietjet Air Customer Service


  1. Step 1- Open the Vietjet Air Official Website on your web browser.
  2. Step 2- Select the login option, enter the email address, and password to complete the login process.
  3. Step 3- On the homepage, you need to press the contact us icon.
  4. Step 4- Note down the number and dial the Vietjet Air Call Center Number .
  5. Step 5- Choose a suitable language for the interaction process, and to connect to experts choose the booking option.
  6. Step 6- When the travel agent assists you handover the passenger information like- passenger name, age, gender, occupation, nationality, address, and much more required information with contact details(email address and personal contact number) to initiate the booking process on your behalf.
  7. Step 7- The agent will reconfirm the information and will ask you to choose your preferred seat and class of service.
  8. Step 8- After adding every essential information, the agent will calculate the airfare and ask you to pay the airfare through the Debit card, Credit card, or Paypal wallets. You can choose the payment mode as per your choice and requirement.

Note:- For the passenger living in Thailand, the airline operates a dedicated team to solve their queries. To connect to the dedicated team you need to dial the Vietjet Air Call Center Thailand Number . The number is operated in many languages and with a time frame of 24/7.


Vietjet Air Check-in Methods


Vietjet Air offers check-in methods in many ways. However, If you are a wise passenger or wish to be a smart passenger then make sure you are completing the check-in process online. As the online method will save you time and you can save service charges. 


Online check-in method


The online check-in process can be performed on the official website and mobile app. Both processes are the same, so it depends on you which medium you prefer. The steps are as follows:-

  1. Step 1- Open the Vietjet Air Official Website on your web browser.
  2. Step 2- Select the login option, enter the email address, and password to complete the login process.
  3. Step 3- On the homepage, you need to press the check-in tab.
  4. Step 4- Now enter the confirmation code with the passenger’s last name and review the input before submitting the request.
  5. Step 5- Sometimes the airline may ask you to pay the check-in fee but for the most of time you can complete the check-in process for free. 
  6. Step 6- After completing the check-in process, you can print the boarding whenever you require it. In case, you have any query then mail the issues or your concern through the Vietjet Customer Service Email address.

Offline check-in method


The offline check-in process can be performed through the Vietjet Air Call Center Thailand Number or at the airport counter. Both processes are the same, so it depends on you which medium you prefer. The steps are as follows:-

  1. Step 1- Dial the Vietjet Air Call Center Thailand Number .
  2. Step 2- Choose the native language for the interaction process, and to connect to experts choose the check-in option.
  3. Step 3- The automated direction will take you to the expert, ask the expert to complete the check-in process on your behalf.
  4. Step 4- For completing the check-in process you need to offer the confirmation code with your family name.
  5. Step 5- The agent will ask you to pay the service fees and check-in fees(if required).
  6. Step 6- After completing the check-in process, you can print the boarding whenever you require it. The boarding pass will be sent on your registered ID.

Baggage Allowance Of Vietjet Air


The baggage policy of Vietjet Air is divided into two sectors:- Carry-on baggage, and Checked-in Baggage.

1- Carry-On Baggage

The airline allows the passenger to carry one bag with one personal item as carry-on baggage. For carrying one bag with one personal item the passenger does not need to pay any Vietjet Air Baggage Fees. All passengers traveling with the basic Economic fare ticket can carry a bag with 7 kg. If the weight exceeds the limit then your baggage will not be treated as a carry-on bag. For the passengers traveling with the Sky Bass fare ticket can carry a bag with a weight of 10 kg. The dimension of the carry-on bag is set to 56cm × 36cm × 23 cm(L X B X H).

2- Checked Baggage 

All passengers traveling with the basic Economic fare ticket need to pay Vietjet Air Baggage Fees, for carrying checked baggage.  The Passengers with the Sky Bass fare ticket can carry bags within 30 kg. They do not need to pay any Vietjet Air Baggage Fees. The checked baggage fees may vary from one destination to another, so make sure before purchasing the bags. You can get detailed information through the Vietjet Air Thailand ContactNumber . The dimension of the checked baggage is set to 119cm × 119cm × 81cm(L X B X H).


VietJet Airlines refund and cancellations policies


The international standards of this airline is well witnessed from the service it renders to its customers at all levels. The VietJet Airlines online ticket booking always ensures that the passengers have had enough facilities to suit the rate that they are paying therefore the flight offers insurances and protections against urgent cancellations. Refund are mostly not done but the provision to change the details of the passenger flying can be done 3v hours prior to the departure timings. The VietJet Airlines refund and cancellation facilities are much explained in details in the website which is a must know for all passengers of the airline. However in case of cancelled flights the passengers are provided required accommodations and other facilities along with entitled refund in the least of hours.


The VietJet Air reiews and experiences


The airline is known for its good services, comfortable allowances and facilities that ensure delightful experiences for the customers. The VietJet Air reviews speak a lot about how genuine the services are in the flight and the praise about the staff behaviour is proof of the decent flying experience the airline provides. People have always been addressed properly with the VietJet Airlines customer support number available on their website that sorts out most problems and enquiries. This airline is reviewed as one of the best in terms of the international standards and affordable rates.


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