Ural Airlines Info, Booking, Contact Details Baggage & Cancellation Policy

Ural Airlines is a Russia-based airline that operates from its primary hub at Moscow-Domodedovo airport and Yekaterinburg-Koltsovo international airport. Till June 2020, the company transported over 10 million passengers making it the third-largest airline in Russia. The airline flies to 98 destinations in 40 countries across the globe and is the dominant carrier in Central Asia and Europe region.

Being majorly a domestic carrier, the airline has a codeshare agreement with several airlines. Some of them include Azerbaijan Airlines, Czech Airlines, KLM, S7 Airlines, and Uzbekistan Airways.

Ural Airlines Booking Fares

Ural Airlines reservation allows a range of fare in the Economy class. Passengers can book as per their comfort, luggage requirement, and other travel needs.

Ural Airlines Promo Light Fare – This is Ural Airlines’ low-cost economy fare, and is non-refundable and non-changeable :

Allows seat selection for a 22 USD fee
One carry-on bag is allowed where the weight must not exceed 5 kg. The size of hand luggage should not exceed 97 cm
Meal service available for a 25 USD charge
Route changes are not allowed
Date/time changes are not allowed
Non-refundable

Ural Airlines Promo Fare – With this fare, it offers a little bit of flexibility when it comes to making changes, but still a non-refundable fare :

Allows seat selection for a 22 USD fee
One carry-on bag is allowed where the weight must not exceed 5 kg. The size of hand luggage should not exceed 97 cm
One checked bag up to 10 kg is allowed. The size of the checked bag must not exceed 115 cm
Passengers would be offered hot meals, cold snacks, or confectionery, as well as hot and cold drinks.
Route changes allowed for 40 USD per ticket
Date/time changes are allowed with a fine of 52 USD
Non-refundable
In case of no-show, route changes are permitted with a fine of 65 USD
In case of no-show, date/time changes are allowed with a penalty of 65 USD

Ural Airlines Economy Fare – This is the refundable economy, and offers more flexibility even if passenger miss their flights or marked no-show :

Allows seat selection for a 22 USD fee
One carry-on bag is allowed where the weight must not exceed 5 kg. The size of hand luggage should not exceed 97 cm
One checked bag up to 23 kg is allowed. The size of the checked bag must not exceed 115 cm
Passengers would be offered hot meals, cold snacks, or confectionery, as well as hot and cold drinks.
Date/time changes are allowed without a penalty
Refunds are allowed with a fine of 20 USD
In case of no-show, route changes are permitted with a fine of 65 USD
In case of no-show, date/time changes are allowed with a penalty of 65 USD
In case of no-show, the refund is still permitted with a fee of 65 USD

Ural Airlines Premium Economy Fare – The premium economy comes with more flexibility, comfort, and other amenities.

Free seat selection service
One carry-on bag is allowed where the weight must not exceed 5 kg. The size of hand luggage should not exceed 97 cm
Two checked bags up to 23 kg each is allowed. The size of the checked bag must not exceed 115 cm
Passengers would be offered hot meals, cold snacks, or confectionery, as well as hot and cold drinks.
Date/time changes are allowed without a penalty
Refunds are allowed with a fine of 20 USD
In case of no-show, route changes are permitted with a fine of 65 USD
In case of no-show, date/time changes are allowed with a penalty of 65 USD
In case of no-show, the refund is still permitted with a fee of 65 USD

Ural Airlines Comfort Fare – With this fare, the passenger would get all sorts of business class facilities except a business cabin

Free seat selection service
One carry-on bag is allowed where the weight must not exceed 15 kg. The size of hand luggage should not exceed 97 cm
Two checked bags up to 32 kg each are allowed. The size of the checked bag must not exceed 115 cm
An assortment of gourmet food and drinks is offered
Slippers, plaid, pillows, and glasses for sleeping would be provided
Dedicated check-in counter at the airport
Free access to the business lounge
Priority baggage claim
Date/time changes are allowed without a penalty
Refunds are allowed with a penalty
In case of no-show, route changes are permitted with a fine of 65 USD
In case of a no-show, date/time changes are allowed for free
In case of a no-show, a full refund would be processed

Ural Airlines Business Fare – Business Class includes personalized service and increased comfort. Ural Airlines booking for Business means passengers will receive priority at all stages of the flight

Free seat selection service
One carry-on bag is allowed where the weight must not exceed 15 kg. The size of hand luggage should not exceed 97 cm
Two checked bags up to 32 kg each are allowed. The size of the checked bag must not exceed 115 cm
An assortment of gourmet food and drinks is offered
Slippers, plaid, pillows, and glasses for sleeping would be provided
Dedicated check-in counter at the airport
Free access to the business lounge
Priority baggage claim
Date/time changes are allowed without a penalty
Refunds are allowed with a penalty
In case of no-show, route changes are permitted with a fine of 65 USD
In case of no-show, date/time changes are allowed for free
In case of no-show, a full refund would be processed

Ural Airlines Contact Number USA

Need assistance with Ural Airlines booking? Feel free to reach our customer travel specialist at the Ural Airlines contact number. Give us a callback for all the travel-related assistance on your existing Ural Airlines reservation, and our specialists would be happy to help you without any service charge.

Ural Airlines – Frequently Asked Questions (FAQs)

We fly a group of more than 10 people. Can I get a discount on the Ural Airlines booking?
Yes, Ural Airlines offers special discounted rates for group travelers. To avail of a group booking of 10 or more passengers, they need to call the Ural Airlines phone number. This service involves a special group tariff, the assistance from one of our travel experts who will have the ability to customize the booking as per the passenger’s travel needs.

Are there any discounts for children with Ural Airlines booking?
Ural Airlines domestic flights allow children under 2 years old to be transported free of charge. Such Ural Airlines booking must be issued as ‘zero’ when buying a ticket by the parents/guardian.

On all international Ural Airlines bookings, the ticket price for a child up to 2 years old will be 10 % of the adult ticket price.

Child fare would be applied to the travelers under the age group 2 years to 12 years old which would be 25 % of the adult ticket price.

Ural Airlines also provides a subsidized discount to passengers aged 12 years to 23 years old.

When does check-in at the airport open for Ural Airlines booking?
Ural Airlines recommends passengers arrive at the airport at least 1 hour and 30 minutes prior to the domestic scheduled flight and 3 hours before the international scheduled flight. Registration of passengers on both domestic and international flights ends 40 minutes before the flight departure.

Where can I get the boarding pass for my Ural Airlines booking?
One can get the Ural Airlines’ boarding pass :

On the airlines’ website immediately after successfully executing the online check-in process
The boarding pass would also be sent to the traveler’s registered email address to which they can print any time at their own convenience.
Ural Airlines online check-in can be initiated over a smartphone as well
Ural Airlines provides a free-of-charge facility to print the boarding pass at the airline reception desk at the airport

How Ural Airlines transport a passenger with a service animal?
Ural Airlines provides transportation of service and emotional support animals free of charge. In order for the pet to be allowed before air travel, the passengers must provide a document confirming the disability of the escorted passenger, and the NOC certificate confirming the training of the pet.

The pet must be in the kennel from the moment of entering the airport until the exit from the arrival airport. The pet must sit under the seat and be carried as hand luggage. The weight of the pet including the kennel must not exceed more than 10 kg.