United Airlines IAD Terminal – Washington Dulles International Airport

If you are traveling with United Airlines to/from Washington Dulles International Airport, then you must be aware of the airline’s terminal and basic infrastructure of the airport. The prior information about IAD United Terminal helps you to complete several travel procedures smoothly. Majorly, United operates to and from Concourses C and D at Dulles Airport. So, let’s discuss all related information to United Airlines operations at Washington Dulles Airport. 

Dulles Airport United Airlines Terminal – Basic Details

Below is the table containing a quick overview of the key details like United arrival, departure terminal & more. Travelers must know these basic details before flying through United Airlines IAD Terminal:

Which Terminal is United Airlines at the IAD?

United Airlines makes use of Concourses C & D in the main terminal at Washington Dulles International Airport. Concourse C and D are located in the south midfield terminal. Moreover, Gates ranging between C1 to C14 are utilized for United international arrivals at IAD. United Terminal Dulles also hosts United Club and Polaris Lounge at Concourse C and D.

NOTE: For all codeshare flights with Air Canada, United Airlines flyers may head to Concourse Z.

IAD United Airlines Arrival Terminal 

Concourse C and D of the main terminal are utilized by United Airlines for arrivals. If you’re arriving at the IAD United terminal from any international route, you must go through gates C1 to C14. 

United Airlines Departure Terminal at IAD

United Airlines operates its domestic and international departures at Main Terminal Concourse C and D. All essential services and amenities are provided here that are needed before the departures from Dulles Airport.

IAD Terminal Map United Airlines

The IAD Terminal map for United Airlines offers a detailed guide to navigate the terminal efficiently. It highlights key areas such as check-in counters, boarding gates, lounges, and amenities, making it easier for passengers to find their way around.

This map is an essential tool for travelers to plan their journey and locate essential services and facilities at the airport.

How early to arrive for United Airlines at IAD Terminal?

Flyers are advised to arrive early at United Terminal Dulles for smooth travel procedures. It’s recommended to arrive 60-90 minutes before domestic flights if checking baggage or with a special request and 3 hours prior for international flights. The estimated time is  2 hours before departure for US domestic flights and 3 hours for international flights.

How early to check in?

The check-in cut-off times for United Terminal IAD are 45 minutes without bags, 30 minutes with bags for domestic flights, and 60 minutes for both cases in international flights. During peak travel seasons, early arrival is advised due to longer lines.

United Airlines Ticketing Counter at IAD Airport

At IAD Airport, booking a flight with United Airlines is an easy process. Here’s how you can do it at the United Ticketing Counter:

• Visit the ticket counter located at Concourse C in the Dulles Airport United Airlines terminal.
• Airline staff are available to guide you through the booking process.
• Inform them about your travel plans and choose your desired flight.
• Request special accommodations, select seats, and choose meal options.
• Add any necessary checked baggage to your ticket.
• You can pay with cash, card, or United Miles.
• After payment, complete check-in and get your baggage tagged.

NOTE: For last-minute bookings, ensure to complete the process at least 3 hours before your flight’s scheduled departure.

How to get a boarding pass at IAD Airport United Terminal?

At IAD Airport United Terminal, obtain a boarding pass via check-in counters or self-service kiosks. For kiosk check-in, enter your booking reference or ticket number, confirm flight details, scan your passport, select seats, and follow prompts to print your boarding pass. Kiosks are available at primary United hubs.

For instance, when you have queries and seek assistance, the United Airlines Office in Houston, Texas can be contacted for reliable help.  

Are pets allowed to travel through the United Terminal IAD?

Traveling with your cat or dog on United Airlines IAD Terminal requires adherence to certain policies. Each traveler is allowed to bring up to two pets, but a separate seat purchase is necessary for the second pet, ensuring it’s adjacent to your assigned seat.

• The carrier size: Hard-sided (12×17.5×7.5 inches), soft-sided (11x18x11 inches).
• While booking select “Travel with a pet”, a fee of $125 will be charged each way.
• At IAD Airport Terminal, check in with your pet and use the dedicated pet relief areas.
• Pets must remain inside their carrier at the United Terminal At Dulles.

Shop and Dining options at United Airlines IAD Terminal

IAD Airport United Terminal provides various shop & dining options at Concourse C & D of Washington Dulles International Airport. Some of them are mentioned below:

Shopping Outlets

• Tax & Duty Free (Gate C4)
• Forbes News (Gate D20) 
• Capitol City Ink (Gate C14)
• NBC4 Travel Store (Gate D7) 
• AMERICA! (Gate C11)

Dining Options

• Starbucks (Gate D16)
• Chef Geoff’s (Gate C14) 
• Dunkin’ Donuts (Gates D5 & D28)
• Potbelly Sandwich Shop (Gate C2)
• Moe’s Grill & Bar (Gate D15)

United Airlines Baggage Allowance at the IAD Terminal

The standard baggage allowance for travelers using United Airlines at IAD Airport is suitable for all kinds of needs. At this terminal, flyers are advised to bring their luggage as per their class. The limitations are different as per bag category and class type. The standard baggage rules applied to United IAD Terminal are mentioned below.

• Unchecked Baggage:
  • One personal item (17x10x9 inches) 
  • One carry-on (22x14x9 inches). 

Basic Economy guests must check carry-ons with applicable fees. 

• Checked luggage:
  • The size must be within 30x20x12 inches. 
  • The weight is limited to:
    • 50 pounds in Economy/Premium Economy 
    • 70 pounds in Business and First class.

Where to park at Dulles for United Airlines?

If you’re flying with United Airlines from Dulles Airport, you’ll find a variety of convenient parking options to suit your needs. Choose from Valet for quick and easy service, Terminal Parking for proximity to check-in, Parking Garages 1 and 2 for secure, covered spots, or the Economy Lot for budget-friendly rates. All these parking facilities are easily accessible from the United Terminal.

• Valet Parking: $39 for 24 hours, then $10 per hour. Drop-off at Departures Zone 3. Available 24/7 in the United Terminal Lot. Text 703-214-4455 for vehicle pick-up.
• Terminal Parking: Located across United IAD Terminal, costs $7 per hour or $32 per day.
• Parking Garages 1 & 2: $6 per hour, $21 per day. Garage 1 connects via an underground walkway; Garage 2 via a covered walkway.
• Economy Lot: $14 for 24 hours with a 24/7 shuttle service to the terminal.

What amenities and services does United Airlines IAD Terminal offer?

United Airlines IAD Terminal provides a range of amenities and services to enhance the travel experience of its passengers. From comfortable lounges to several check-in counters, the terminal ensures a seamless journey. Some of the services are mentioned below:

All in all, the IAD United terminal is well-equipped and offers state-of-the-art facilities for travelers. They can enjoy navigation to the airport with ease, and take advantage of all necessary amenities.

Frequently Asked Questions