Thomas Cook Airlines is the UK based charter and the scheduled airline that serves leisure destinations worldwide from its main base at Manchester international airport and London Gatwick international airport. The airline flies to 48 destinations around the world, some of them include Las Vegas, Miami, Punta Cana, Paris, Montego Bay, Naples, Cancun, and Geneva.
Thomas Cook Airlines Booking Feature
Apart from having Thomas Cook Airlines booking over the website, there are other services that travelers can avail of and associate with their booking. Thomas Cook Airlines provides a quality travel experience as the basic amenities are included in the ticket price. Travel extras such as baggage allowance, imeal service, seat selection, extra baggage etc can be added to a booking if the passenger so requires.
Check-in – Thomas Cook Airlines check-in window opens between 48 hours and 60 minutes prior to the scheduled flight departure, to skip the check-in process at the airport.
Once the passenger check-in online, passengers need to drop their luggage at the dedicated baggage counter and head straight to the boarding gate.
Meal Selection – In order to prefer, passengers can place a request for the meal preference online on the Thomas Cook Airlines booking website. The airline offers a range of exotic meals atop the skies as all the flight’s menu is created and curated by celebrity chef James Martin.
Inflight Service – Via Thomas Cook Airlines’ booking portal, passengers can opt for the customized offerings on the latest movies and television. Or the extra legroom comfort seat is just one click away on the airlines’ website. All the extra comfort seats can be booked for only a small fee. In addition, the passengers can also go for an in-flight shopping emporium powered by Thomas Cook Airlines offers branded goods from watches to jewelry, perfumes to cosmetics, at prices comparable to the shops on the ground.
Thomas Cook Airlines Cancellation Policy
Thomas Cook Airlines allows a full refund if the passenger cancels the booking within 24 hours provided that the departure has to be a week or more from the date of purchase.
In case, if the passenger’s flight has been delayed or canceled, or have been denied boarding on a flight due to overbooking, they are entitled to compensation.
If the flight is delayed by more than 4 hours on flights of 3,500 km, 3 hours in cases of regional flights of more than 1,500 km, or more than 2 hours for flights of 1,500 or less, the following compensation would be provided by the Thomas Cook Airlines :
- Meals and refreshment provided in relation to waiting time
- Hotel accommodation to be along with airport transfer
In addition, passengers will be offered alternative transport and have the rights to reimbursement and compensation, such as
- 325 USD for all flights of 1,500 km or less
- 525 USD for all the domestic flights of more than 1,500 km
- 785 USD for flights of more than 3,500 km
Thomas Cook Airlines Baggage Policy
Check-in Baggage – All passengers are allowed to carry one carry-on bag that must be under 6 kg. The dimension of hand luggage must be under 55 x 40 20 cm and must fit under the seat or in the overhead bin. In addition, passengers are allowed to carry one personal item like a briefcase, laptop bag, and other small items.
Checked Baggage – Thomas Cook Airlines booking allows baggage based on a passenger’s ticket class. The airline allows a standard allowance of 15 kg on domestic flights, 20 kg on long haul flights, and 23 kg on flights to the USA.
On all flights to the USA and Canada, an additional bag up to 23 kg can be purchased for a 65 USD fee. Baggage weighted 32 kg or more are restricted by the airlines. .
Thomas Cook Airlines Customer Service Contact Number
To make a new Thomas Cook Airlines booking or need assistance on the existing one, feel free to reach our Thomas Cook Airlines phone number USA at +1-877-209-1629. In addition, we have a dedicated desk by the name ‘Thomas Cook Airlines group bookings’ which can be approached via the same number. Our travel team would be happy to assist you with all your travel-related tasks.
Thomas Cook Airlines – Frequently Asked Questions (FAQs)
When is my Thomas Cook Airlines booking confirmed?
In most cases, your Thomas Cook Airlines booking will be confirmed online immediately, and passengers will thereby receive a booking reference. Please ensure to check the email address you provided at the time of booking and this is where you will receive the travel summary and booking receipt of your reservation. If passengers don’t receive any booking confirmation within 24 hours of purchase, we advise you to please check your junk folder as it could be there.
Why don’t I receive a Thomas Cook Airlines booking reference number?
If you haven’t received a booking reference straightaway from Thomas Cook Airlines. There could be a delay if you have multiple components within your Thomas Cook Airlines reservation. If you haven’t received a confirmation number within 24 hours, feel free to reach our Thomas Cook Airlines Phone Number USA at +1-877-209-1629. In one-off cases, if your booking does not get confirmed, our travel representative will call you to discuss your options.
Do I need travel insurance while flying with Thomas Cook Airlines?
We strongly advise that you take out adequate travel insurance when flying with Thomas Cook Airlines. This can cover you and your company against the cost of cancellation and all the medical assistance due to an accident or illness. It is also essential when making a claim for lost or stolen luggage or valuables.
Can I make a group booking with Thomas Cook Airlines?
Yes, you can make a group booking with us, as our online platform doesn’t accept booking of more than 9 people. To book more than 9 people under a single booking, feel free to reach our Thomas Cook Airlines phone number USA at +1-877-209-1629. All Group bookings are eligible and entitled to a discounted airfare.
Are transfers included in my Thomas Cook Airlines booking?
No, we don’t include transfers in your airfare cost. Instead, passengers have the freedom to add them as part of the booking journey over the phone.
Will I be charged if I changed my Thomas Cook Airlines booking?
Unfortunately, there is an amendment fee of 35 USD plus the fare difference, if applicable. However, Thomas Cook Airlines do not charge passengers if the amendments relate to changes in Covid-19 travel guidance. To process a change you will need to complete a request via the manage booking tab. Alternatively, passengers can contact over the phone for all the assistance related to changes and cancellation at our Thomas Cook Airlines phone number USA at +1-877-209-1629.