Royal Jordanian Airlines was first introduced to the world as Alia Airlines in 1963. The airline was recognized after King Hussein, a Royal Decree of Jordan. As the prime national air carrier of Jordan, Royal Jordanian covers over more than 57 numbers of destinations, flying over four continents, and making the Queen Alia International Airport in Amman its main hub. It is also a proud member of the One World airline alliance, consisting of other big allies, including British Airways.
The vision of Royal Jordanian Airlines has always been to become the airline that facilitates the connection of Jordan with the outer world. At present, the airline maintains over 4,400 numbers of employees, with it’s headquarter established at Amman. As an airline that operates both domestic and international flights, it has to maintain the steady demands of its customers. This is done by imploring the help of customer services and providing helpline phone numbers that will help in connecting with customers.
Royal Jordanian Airlines
The airline has employed capable customer care agents to deal with all customer related services. Trained to be professional and precise to providing the best possible solution, you are put into the care of the best. In times of trouble, immediately dial the helpline phone number to get in touch with one of the representatives of customer support.
Why do you need to reach out Royal Jordanian Airlines Customer Service
Customer service as the name suggests is to provide the necessary assistance to all customers. This way, each customer will be taken care of and with less confusion, they will be on their way around the world with Royal Jordanian Airlines. You can connect with the agent for the following reasons:
- When you need to make a new flight booking with the airlines
- When you have to make a cancellation on your flight
- When you need to arrange or inquiry with regard to a refund for your canceled flight ticket
- When you need to make a baggage claim
- When you need to inquire about any available cheap flights, coupons or new flight deals
- Other additional queries with regard to Royal Jordanian Airlines
As mentioned, when you contact Royal Jordanian customer care phone number, you can avail the guidance of the respective customer agent who will service you for the best flight experience.
What are the common queries addressed by the customers when the dial the phone number?
- The need to change flights
- Make an insurance claim
- Queries on passengers with special needs
- Accessing or tracking their flight
- Reservations on their visit to Jordan
How to make a Booking on Royal Jordanian Airlines
The easiest way to book a ticket is to log on to the official Royal Jordanian website (www.rj.com). You can also book a ticket through travel websites or kiosks provided at the airport. In case you need assistance, please call.
If you want a hassle free experience then you can visit a travel agent. The agent will guide you through the entire process and will make the booking on your behalf.
You can also use multiple kiosks provided by the company to book a ticket at the airport itself. The process is both quick and simple.
Cancellation Policy for Royal Jordanian
If you need your tickets cancelled and you are not sure how, then it is advised to contact Aer Lingus .
To avail a refund, the very first thing that you need to do is to fill the Refund Application also known as the R.A. This form is available on the website of the company. Make sure that all the details entered are correct otherwise your refund will not processed.
To avail a refund, you should have cancelled the ticket 72 hours prior to the scheduled departure. If you are cancelling the ticket outside of the time limit then you might not be eligible for the refund.
Baggage and luggage fee charged by Royal Jordanian Airlines and contact number
To reach out to baggage and luggage services, you will have to contact them
The fee charged for excess baggage is one of the lowest amongst all the other airlines. The fee charge will be different for different types of ticket. Let us take a look at the fees charged by Royal Jordanian Airline.
If you are Flying to or from Cairo or Khartoum. Then you can carry two pieces of luggage whose weight should not be more than 64kgs. A single carry-on bag is free though.
If you are flying crown class internationally then you are allowed two bags of 23kg and 30kg each. However, the economy class travellers have to pick onebag of 23 or 30 kgs.
Apart from the allowed limit, the weight of the excess baggage should not exceed 23kgs. if you are travelling in the KSA region an additional $250 dollar is charged for the second piece of luggage. if you are an international traveler then you have to pay $300 dollars for the extra piece of luggage.
The airline customer service is also accessible via social media such as Instagram, Twitter, and Facebook.
Instagram: Get regular updates on Royal Jordanian with the rest of the 121K number of followers on Instagram.
Twitter: The airlines have garnered over 350k number of followers which goes on to show its popularity.
Facebook: On Facebook, Royal Jordanian airline is able to get more than 592, 740 likes and a following of 595, 460 numbers of people.