Lufthansa Airlines Brussels Airport Terminal (BRU)

  • +1800-102-5838
  • Leopoldlaan, 1930 Zaventem, Belgium
  • https://www.lufthansa.com

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

Lufthansa Airlines is a German airline and one of the largest airlines in Europe, known for its excellent service, modern fleet, and innovative in-flight amenities. Lufthansa operates from several airports worldwide, including Brussels Airport Terminal (BRU), a major airport in Belgium. 

The Lufthansa Airlines Brussels Airport Terminal (BRU) offers passengers a comfortable and convenient travel experience. In this article, we will take a closer look at the features and amenities of the Lufthansa Airlines Brussels Airport Terminal (BRU), exploring what makes it one of the most sought-after airports for travelers flying to and from.

Introduction to Lufthansa Airlines

Lufthansa Airlines is a leading German airline with a long and proud history of providing world-class service to its passengers. With a reputation for reliability, efficiency, and outstanding customer service, Lufthansa is one of the largest airlines in Europe and a member of the Star Alliance, a global network of airlines. Founded in 1953, Lufthansa has grown into a major player in the aviation industry, offering flights to over 200 destinations across the globe. 

Introduction to Brussels Airport

Brussels Airport, also known as Brussels Airport-Zaventem, is an international airport located in Zaventem, a municipality in the Brussels-Capital Region of Belgium. It is the largest airport in Belgium and serves as the main hub for Brussels Airlines, as well as a focus city for several other airlines, including Ryanair and TUI fly Belgium.

The airport has two runways and a single terminal building, which is divided into two sections: Departures and Arrivals. The terminal features a wide range of amenities, including numerous dining and shopping options, currency exchange services, ATMs, and a business center. There are also several lounges available for passengers traveling in business or first class or with certain frequent flyer status.

General Information About Lufthansa Airlines Brussels Airport

If you’re planning to fly with Lufthansa Airlines into or out of Brussels Airport, it’s helpful to have some general information about what to expect from your travel experience. Whether you’re a seasoned traveler or a first-time flyer, this guide will help you navigate Lufthansa Airlines Brussels Airport with ease and confidence.

AirportBrussels Airport
Official Websitewww.bahrainairport
AirlinesLufthansa Airlines
Official websitewww.lufthansa.com
Airport AddressLeopoldlaan, 1930 Zaventem, Belgium
Departures TerminalTerminal 1
Arrivals TerminalTerminal 1
StatusActive
IATA CodeBRU
TypeFlyable
CityZaventem
CountryBelgium
Contact Number+61 3 9297 1600

Brussels Airport Map

Navigating through an airport can be overwhelming, especially if you’re unfamiliar with the layout or if it’s your first time visiting. That’s why having a map of Brussels Airport can be a useful tool to help you plan and navigate your journey. 

With this map, you’ll be able to easily locate your departure gate or arrival gate, find the nearest restroom, or locate the restaurant or store you want to visit. 

Lufthansa Airlines Brussels Airport: An Ultimate Guide

Flying can be a stressful and overwhelming experience, but with the right information and preparation, you can make your journey through Lufthansa Airlines Brussels Airport a smooth and hassle-free one. 

Here we will provide you with an ultimate guide to flying with Lufthansa Airlines Brussels Airport.

Check-In

If you prefer to check-in in-person at the airport, head to the Lufthansa Airlines check-in counter located in the terminal. 

Check-in counters are open several hours before your scheduled departure time, and Lufthansa Airlines recommends arriving at the airport at least 3 hours before your flight.

Here are the general steps to complete the check-in process for Lufthansa Airlines at the airport:

  • Locate the Lufthansa Airlines check-in counter in the terminal.
  • Join the queue and wait for your turn to approach the check-in counter.
  • Present your passport or travel documents and your ticket or booking confirmation to the check-in agent. 
  • The agent will verify your identity and booking information.
  • Check any baggage you’re traveling with. 
  • Lufthansa Airlines may have specific baggage allowances and restrictions, so make sure to check these before arriving at the airport.
  • The check-in agent will provide you with a boarding pass, which shows your flight details and seat assignment.
  • If you have any special requests or needs, such as dietary restrictions or mobility assistance, make sure to inform the check-in agent.
  • After completing the check-in process, you’ll need to pass through security and immigration checkpoints before reaching your departure gate.

 It’s always a good idea to arrive at the airport early to allow enough time to complete the check-in process.

Baggage Allowance

For Lufthansa Airlines flights departing from Brussels Airport, the following baggage allowances generally apply:

Class of ServiceBaggage AllowanceWeight Limit
Economy Class1 piece of checked baggage and 1 piece of carry-on baggage Checked bag must be within 23 kg (50 lbs) and carry-on bag weighing up to 8 kg (17 lbs)
Business Class2 pieces of checked baggage 1 piece of carry-on baggage Checked bag must be within 32 kg (70 lbs) and carry-on bag weighing up to 8 kg (17 lbs)

Note that excess baggage fees may apply if you exceed the Lufthansa checked baggage allowances.

Flight Reservations

To book Lufthansa flight reservations at the airport, you can approach the Lufthansa Airlines ticket counter or desk, which is usually located in the departure terminal. Here are the general steps to book Lufthansa flights at the airport – 

  • Approach the Lufthansa Airlines ticket counter or desk. 
  • Inform the Lufthansa agent of your travel details, including your departure and arrival airports, dates of travel, and number of passengers. 
  • The agent will search for available flights based on your travel details and preferences. 
  • They may provide you with several flight options and fares to choose from.
  • Select your flight and provide your personal and payment information to complete the booking.
  • You’ll need to provide your name, contact details, and payment method, such as a credit card or cash.
  • Once you’ve completed the booking process, the agent will provide you with a confirmation receipt or itinerary with your flight details and booking reference number.

Please note that the last-minute flight booking or booking flight at the airport may subject to availability and dynamic pricing. 

Ticket Cancellation

To request Lufthansa ticket cancellation at the Brussels Airport, you can approach the Lufthansa Airlines ticket counter or desk, which is usually located in the departure terminal. Follow these steps – 

  • Approach the Lufthansa Airlines ticket counter or desk.
  • Inform the Lufthansa agent that you would like to cancel your ticket. 
  • You’ll need to provide your booking reference number and personal identification, such as your passport or ID card.
  • The agent will check the eligibility for cancellation and any associated fees or refunds. 
  • If you are eligible for a refund or partial refund, the agent will process the refund and provide you with the confirmation receipt. 
  • The refund may take several days to process depending on the payment method and banking institution.
  • If you have any additional questions or concerns about the cancellation, you can ask the agent for assistance or clarification.

Lost & Found Services

Brussels Airport provides Lost & Found services to assist passengers in locating their lost items. Here’s how you can use this service:

  • If you have lost an item at the airport, immediately report it to the nearest airport staff member or go to the airport Lost & Found office, which is usually located in the terminal building.
  • You can also report the lost items by filling out the form here
  • Provide a detailed description of the lost item.
  • The Lost & Found staff will register the lost item in their database and try to locate it by conducting a search in the lost property inventory.
  • If the lost item is found, the staff will contact you to arrange for collection or shipping.

Lufthansa Airlines Arrivals At Brussels Airport

If you’re arriving on a Lufthansa flight, You can follow this link for all the scheduled arrivals for Brussels Airport. Upon arrival, passengers will need to:

  • Once you land at Brussels Airport, follow the signs to the Arrivals area.
  • If you’re an international passenger, you’ll need to go through Immigration and Customs. 
  • Follow the signs to the Immigration and Customs area and have your passport and any necessary documents ready.
  • After clearing Immigration and Customs, you’ll enter the public Arrivals area. 
  • Look for the baggage carousels to collect your checked luggage.

If you need assistance or have any questions, there are airport staff members and information desks available throughout the terminal.

Lufthansa Airlines Departures From Brussels Airport

If you’re departing from Brussels Airport (BRU) on a Lufthansa flight, You can follow this link for all the scheduled departures for Brussels Airport. Upon arrival, passengers will need to:

  • Arrive at the airport at least 3 hours before your scheduled departure time.
  • Arriving before will allow you  for check-in, security screening, and other procedures.
  • Follow the signs to the Lufthansa check-in counters located in the Departures area. 
  • At check-in, present your travel documents and any baggage you need to check. 
  • After checking in, proceed to the security screening area. 
  • Once you’ve cleared security, proceed to the gate assigned for your flight. 

Boarding usually begins around 45 minutes before departure time.

Brussels Airport Parking

Here is a table summarizing the parking options at Brussels Airport:

Parking OptionRates
Short Term ParkingFrom 1.5 $ per day
Long Term ParkingFrom 12 $ per day
Valet Car ParkFrom 79 $ per day

It’s always a good idea to check the official Brussels Airport website for the most up-to-date information on parking options and rates.

Car Rental Brussels Airport

Below is the overview of the car rental vendors available at Brussels Airport:

Car Rental CompanyContact Information
Avis+61 136333
Budget+61 1300 362 848
Europcar+61 3 9241 6800
Hertz+61 3 8312 9590
Thrifty          +61 136139
Enterprise+61 3 9330 2314
Alamo+61 3 9330 2314

It’s always a good idea to check the official Brussels Airport website or contact the car rental company directly for the most up-to-date information.

Hotels Near Brussels Airport

Here’s a table summarizing hotels near Brussels Airport – 

HotelAmenitiesRatings
Sheraton Brussels Airport HotelRestaurant, bar, fitness center, outdoor pool8.9/10 (Booking.com)
Apartment Zaventem Brussels AirportRestaurant, bar, fitness center, outdoor pool8.5/10 (Booking.com)
  Ooostel2.be ZaventemRestaurant, bar, shuttle service7.2/10 (Booking.com)
Crowne Plaza Brussels AirportRestaurant, bar, fitness center, outdoor pool8.1/10 (Booking.com)
Novotel Brussels AirportRestaurant, bar, fitness center, indoor pool8.2/10 (Booking.com)

Amenities and facilities at Brussels Airport

Below is the overview of all the amenities and facilities available at Brussels Airport:

Amenity/FacilityLocation
ATMsThroughout airport
Currency exchangeMain Terminal
Medical servicesTerminal 1
PharmacyMain Terminal
Prayer roomTerminal 1
ShowersTerminal 1
Smoking areaExternal Area
Mobile Phone Charging StationsArriving Hall 

Please note that this table is for informational purposes only and the availability of certain amenities and facilities may be subject to change. 

Brussels Airport Lounges

Here are all the lounges available at Brussels Airport:

Lounge NameLocation
Sky Airport LoungeTerminal T1
Austrian  LoungeTerminal T1
Jet  LoungeTerminal T1

How ContactForSupport Can Help?

ContactForSupport is a platform that helps users connect with customer support representatives and is an online directory for various products and services. While we do not specifically provide assistance for Brussels Airport or Lufthansa Airlines, we can still offer assistance in the following ways:

  • If you have any general questions or concerns regarding travel or flights.
  • If you are having trouble reaching the customer service team for Brussels Airport or Lufthansa Airlines.

Brussels Airport Tour

Frequently Asked Questions

What terminal does Lufthansa Airlines use at Brussels Airport?

Lufthansa Airlines uses Terminal 1 at Brussels Airport (BRU).

What is the arrival terminal for Lufthansa Airlines at Brussels Airport?

The arrival terminal for Lufthansa Airlines at Brussels Airport is Terminal 1.

What is the departure terminal for Lufthansa Airlines at Brussels Airport?

The departure terminal for Lufthansa Airlines at Brussels Airport is Terminal 1.

What is the check-in procedure for Lufthansa Airlines flights at Brussels Airport?

Passengers flying with Lufthansa Airlines from Brussels Airport must proceed to Terminal 1 and check-in at the dedicated Lufthansa Airlines counter.

 What is the baggage allowance for Lufthansa Airlines flights from Brussels Airport?

The baggage allowance for Lufthansa Airlines flights from Brussels Airport varies depending on the fare class and route, and should be checked with the airline.

Does Lufthansa Airlines offer lounge access at Brussels Airport?

Yes, Lufthansa Airlines offers lounge access at Brussels Airport.

What forms of payment does Lufthansa Airlines accept at Brussels Airport?

Lufthansa Airlines accepts cash and credit/debit cards as forms of payment at Brussels Airport.

How much does it cost to park at the Brussels Airport?

The cost of parking at Brussels Airport varies depending on the parking lot and duration of stay.

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