Hong Kong Airlines

  • +852-3916-3666
  • 24x7 Flight Booking
  • One Citygate, Tung Chung, Lantau, Hong Kong
  • http://www.hongkongairlines.com/

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

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Hong Kong Airlines is the flag carrier of Hong Kong that serves more than 30 domestic and international destinations in Asia and North America. It is certified as a 4-star airline for the quality of its amenities, onboard product, and staff services. Its impeccable on-time performance makes it the most preferred airline among frequent flyers. Hong Kong airlines popular routes include Gold Coast, Beijing, Shanghai, Auckland, Seoul, Tokyo, Bangkok, Bali, Vancouver, and Los Angeles. Having a codeshare agreement 19 airlines, Hong Kong airlines will allow passengers to fly anywhere they want.

Hong Kong Booking

Hong Kong Airlines booking gives passengers a range of options to choose from the type of fares in the Economy Class. Let’s discuss each of the fares in detail:

Hong Kong Airline’s Flights Fares

When you book an Economy Class fare with Hong Kong Airlines, one can choose from several options – Basic, Main, FlexiFly, or FlexiPlus – based on the passenger’s preference of checked bag, advance seat selection, change, or cancellation fee.

  • Economy Basic:
    • Additional 25 USD for advance seat selection
    • 65 USD for extra legroom seating
    • One carry-on bag of 7 kg is allowed
    • 35 USD for the first checked bag, 50 USD, and 75 USD for the second and third bags respectively.
    • 150 USD rebooking fee
    • Non-refundable upon cancellation
    • In case of no-show, the entire ticket cost would be forfeited
  • Economy Main:
    • Additional 25 USD for advance seat selection
    • 65 USD for extra legroom seating
    • One carry-on bag of 7 kg is allowed
    • The first checked bag is included with the ticket price. Passengers will pay 35 USD for the second bag and 50 USD for the third bag.
    • 150 USD rebooking fee
    • Refundable upon cancellation only on Canada and North America routes
    • In case of no-show, the entire ticket cost would be forfeited
  • Economy FlexiFly:
    • Include Economy Comfort Seat and Preferred Seat
    • 65 USD for extra legroom seating
    • One carry-on bag of 7 kg is allowed
    • The first checked bag is included with the ticket price. Passengers will pay 35 USD for the second bag and 50 USD for the third bag.
    • Passengers can reschedule their travel at no cost for one time. Fare difference will be charged, if applicable.
    • Refundable upon cancellation only on Canada and North America routes
    • In case of no-show, the entire ticket cost would be forfeited
  • Economy FlexiPlus:
    • Additional 25 USD for advance seat selection
    • Extra legroom seating for free
    • One carry-on bag of 7 kg is allowed
    • The first checked bag is included with the ticket price. Passengers will pay 35 USD for the second bag and 50 USD for the third bag.
    • Passengers can reschedule their travel at no cost for three times. Fare difference will be charged, if applicable.
    • Refundable upon cancellation only on Canada
    • In case of no-show, the entire ticket cost would be forfeited

Hong Kong Airlines Check-in

  • Online Check-in – Passengers can register for Pre Check-in 48 hours prior to the scheduled flight departure. With online check-in, passengers can choose seats and request any special service such as special meals, wheelchairs, etc in advance. Passengers will receive email and SMS notification to their registered email address once online check-in completes.
  • Mobile App Check-in – Mobile check-in is available for Hong Kong Airlines flight departing from 48 hours up to 1.5 hours before departure. The mobile check-in confirmation does not serve as a mobile boarding pass. Passengers need to proceed at airport check-in counters to retrieve the physical boarding pass.
  • Airport Check-in – Airport check-in counter opens 2.5 hours prior to the flight departure. Boarding gates will close 20 minutes before the flight departs.

Hong Kong Airlines Baggage Allowance

Free baggage allowance will vary, depending upon the flight ticket you purchased with Hong Kong Airlines.

  • Checked Bag – Economy Class passengers who purchase Economy Main, Economy FlexiFly, and Economy FlexiPlus are allowed one checked bag up to 30 kg for free. Business-class passengers allowed two checked bags up to 40 kg for each bag. The total dimension allowed for the checked bag should not exceed 158 cm or 62 linear inches.
  • Carry On – For Economy Class, each passenger is allowed to carry one piece of cabin baggage, which must not exceed 45 inches (56 x 36 x 23 cm) in size and 7 kg in weight. For business class, passengers can carry two pieces of cabin baggage. The dimension for weight and size remains the same as economy class.

Hong Kong Airlines Customer Service

We are committed to offering our passengers the lowest fare available for their specific flight. Any passenger who contact us to inquire or book fare with Hong Kong Airlines, our travel experts will disclose the lowest available fare. Feel free to reach us at our Hong Kong Airlines USA phone number for all the reservation queries, reschedule, cancellation, and any other travel services. Our Customer Relations department is available 24*7 to address all our concerns and queries.


Hong Kong Airlines – Frequently Asked Questions (FAQs)


Q. What do I need to know about Hong Kong Airlines cancellation policy?
A. Hong Kong Airlines allows cancellation on the selected fares. In Economy Class, cancellation is restricted on Economy Basic fares. Passengers can cancel Economy Main, Economy FlexiFly, and Economy FlexiPlus with a cancellation fee of 150 USD, hence claim a refund on the balance amount. Business Class passengers can also claim a refund after paying a 150 USD cancel fee.

Q. How many tickets I can purchase online with Hong Kong Airlines?
A. Hong Kong Airlines allows a maximum of six passengers under a single PNR.

Q. How would I know if I made a successful Hong Kong Airlines online booking?
A. A confirmation page that displays Hong Kong Airlines booking reference would appear on your screen after you complete your booking process.

Q. How can I purchase a seat for an infant?
A. Hong Kong Airlines consider travelers as infants aged between 14 days up to 2 years at the time of travel. There is no charge for infants traveling on the passenger’s lap. Passengers also need to show the infant’s birth certificate as an age-proof at the time of check-in.

Q. How do I proceed with Hong Kong Airlines’ online check-in?
A. Input passenger name and a ticket number. Select your departing flight. Enter the details of your travel documents. Read the ‘Online Check-in Notice’ thoroughly. Select and confirm your seats. Confirm the check-in summary. Download the Self-printed boarding pass and print it right away or print it later as the boarding details would be sent on the passenger’s registered email address.

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Flight Booking, Cancellation & Change +1-844-986-2534