EVA Air are also known as the evergreen alliance is one of the biggest airlines in the world which services more than 180 destinations is not an easy task to maintain customer relationships when you are dealing with so many customers every day but the company does a wonderful job when it comes to serving its clients. The company is headquartered in Taiwan and it serves a share of Central America and other comparable areas in the region. Eva Air is privately owned. The airline is one of the only few Asian airlines which it has which has a five-star rating and is loved by its customers. The sheer number of customers serviced by the company is quite unbelievable but the company maintains that it is one of the most-loved airlines in the region. The customer service experience offered by the completion of the main reasons why the company is sold out.
To do deal with so many customers the company has maintained an excellent team which specialize in servicing the line clients. Evil alliance operates multiple helpline numbers to help its customer in case of any problems. The company operates separate hair helpline numbers for technical, complaints and customer service. Most of the numbers operated by the company are available throughout the day.
Let us tell you how to reach the company if you’re facing any problems whatsoever.
EVA Air Customer Service
The customer service number operated by the ETA is excellent. They can be reached at . Some customer service issues can be like.
- If you have missed the flight.
- If your flight has been rescheduled.
- If you need any information about flying robots or services.
- If you have already tried to contact our customer service team but the service was unsatisfactory.
EVA Air complaint number
To reach out to complaint cell number please dial . As this number is for complaints only no other queries will be entertained.
Some sample complaints are:-
- If wrong taxes have been levied on your ticket.
- If your flight has been rescheduled.
- If you were unsatisfied with the onboard entertainment.
- If the food served was not up to the mark.
- If you had some problems with the local passenger.
This number is available 24 seven and even during the holidays.
EVA Air Booking Phone Number
The technical helpline number for EVA is . Use this number if you need any technical assistance.
Some possible technical issues are
- If you’re facing a snag while using the company interface.
- If you need any assistance while at the airport.
- You are unable to use the EVA wallet
- If you are unable to redeem frequent-flier miles
- If the companies rewards program has excluded you
Eva Airlines Reservation Number and Procedure
The reservation number for EVA Airlines is . This number is available to National as well as International travellers. The number is toll free in most countries, however, the customer is advised to confirm the same before calling. Now, Let’s take a look at the procedure you need to follow to book your tickets.
First step is to visit the company’s official website at https://www.evaair.com. Here you will find multiple options like booking and travel planning, managing your trip, and information about frequent flier program is also available on the page.
Go to the Booking panel; click on book a flight; Now, enter the various details about your trip like no. of seat, destination and journey date. Now you will be prompted to check the details, after confirming click next. Make the payment and you will receive the ticket.
Eva Airlines Cancellation Number and Procedure
You can visit the company website or call on to cancel your ticket. The deduction depends on various factors like time of booking and date of journey. Reason for cancellation also plays a very important role. For example, if you are cancelling because of medical emergency or natural disaster then the company might consider it.
This procedure is for tickets booked through the official EVA website. Third party bookings are governed by separate conditions
The cancellation procedure is as follows:-
- The very first thing you need to do is to visit the official website.
- Go to My trips page.
- Put in your ticket number.
- To cancel, click on the top right.
- Now you can alter or change your ticket
Eva Airline Baggage fees and support phone Number
To reach out to the baggage and luggage support, call . Like other helpline numbers, this number is also available throughout the day. You can even call them during holidays.
The support that you will receive on this number is unmatched and the quality is unrivaled.
The charges for excess baggage fee is as follows:-
- A single carry-on is free of charge per passenger.
- The customer is not allowed to carry more than 1 carry on bag.
- The limit for checked-in luggage is 23 kgs
- For extra 10kg you have to shell out $30.
- However, checked in luggage cannot exceed the 40 kg mark.
Social Media presence of EVA lines
The company is very active on social media websites and apps. This Facebook page has a number of followers and the number of likes exceeds the 10,000 marks. This itself is a testament to the fact that the company is quite popular among its users. The number of followers on Instagram Increases by 1.5% as per company reports the sheer number of the volume is quite surprising. The company uses all of the social media at its disposal to better connect with the client and it shows the number of followers on social media.
For online flight booking, Change or cancellation in reservations, Asia Region, America Region, Europe Region and Australia Region International customer service phone numbers, find all of the details from the list below.
EVA Airways Contact Details | |
Customer Service | Phone Number |
EVA Airways Asia Region Customer Service Phone Number | |
EVA Airways Taoyuan | 886-2-25017899 |
EVA Airways Bangkok | 66-2-3027288 |
EVA Airways Ho Chi Minh | 8428-38224488 |
EVA Airways Hong Kong | 852-28109251 |
EVA Airways Jakarta | 62-21-5212536 |
EVA Airways Kuala Lumpur | 60-3-21622981 |
EVA Airways Macau | 853-28726855 |
EVA Airways Manila | 632-7531383 |
EVA Airways Penang | 60-4-2293628 |
EVA Airways Phnom Penh | 855-23-862801 |
EVA Airways Shanghai | 86-21-38613999 |
EVA Airways Singapore | 65-62261533 |
EVA Airways Japan | 03-5798-2811 |
EVA Airways America Region Customer Service Phone Number | |
EVA Airways Los Angeles | 1-310-3626600 |
EVA Airways San Francisco | 1-650-5791818 |
EVA Airways Seattle | 1-206-2428888 |
EVA Airways New York | 1-646-2786060 |
EVA Airways Houston | 1-281-2090022 |
EVA Airways Chicago | 1-847-261-9900 |
EVA Airways Toronto | 1-416-598-8808 |
EVA Airways Vancouver | 1-604-2146608 |
EVA Airways Europe Region Customer Service Phone Number | |
EVA Airways Amsterdam | 31-20-5759165 |
EVA Airways Frankfurt | 49-69-9291090 |
EVA Airways London | 44-20-73808300 |
EVA Airways Paris | 33-1-41439111-14 |
EVA Airways Vienna | 43-1-700738700 |
EVA Airways Australia Region Customer Service Phone Number | |
EVA Airways Brisbane | 61-7-38605555 |
Re: Eva Airways Cancelation Number: LGR2V9, 21/03/2020 (FlightHub reservation #163-***-832) -MOHAMMED ABOODOWLEH,
Hi & thanks for informing the cancelation of the above flight for the date 21 March, but as noticed, you still have a flight schedule for the same route for the next day, Monday the 22 March & I am interested in switching me to that flight and much appreciated if you confirm at your earliest.
By the way for this reason, I called your office in Jakarta today Friday 20th at 2.00-4.00, but no one answer or pic up the phone & only answering machines with wrong information unfortunately.
I am Canadian, has to go back home & my visa here already expired & I have to pay Rp 1,000,000 for each day late departure. So, please arrange my flight for the 22 March, flight BR238 & then BR010 to Vancouver and confirm at your earliest, thanks.
NOTE: If you have any suggestion & advice please get back to me as soon as possible, thanks.
Regards,
Mohammed Aboodowleh
Bandung Cell: 8777141****
zagross_**@yahoo.com
Dear EVA
I have travelled twice a year from London to Bangkok for many years now,only once this year as i have just had to book elsewhere
You Business fares have gone up around £500, so much!!! Why?
Even your ‘sale’ offers on the below email advert come out at over £2,200.
I have had to use an alternative airline (under £1,900 ) for my holiday next week
A shame as i had many happy flights with you
Regards