Alaska Airlines Boston Logan Airport Terminal (BOS)

  • +1 800-235-6426
  • Boston Logan International Airport, One Harborside Dr Suite 200S, East Boston, MA 02128, United States
  • https://www.alaskaair.com/

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

Alaska Airlines is a major American airline that operates flights to over 120 destinations in the United States, Canada, Mexico, and the Caribbean. Alaska Airlines started operating in Boston in 1989. It offers various services from its hubs in Seattle and Anchorage. Alaska Airlines Logan terminal provides flights to over 20 destinations from the Boston Airport. Its most popular routes from Boston include Los Angeles, San Francisco, Seattle, and Anchorage. The Alaska Airlines Boston Terminal operates several aircraft including Boeing 737s, Airbus A320s, and Boeing 757s.

alaska-airlines-boston-terminal

General Information about Alaska Airlines Boston Airport

The subsequent information is provided about the Logan Alaska Air Terminal giving the crisp knowledge of its whole background:

AirportBoston Logan International Airport
Official websitewww.massport.com/logan-airport
AirlinesAlaska Airlines
Official websitewww.alaskaair.com
Logan Airport Address1 Harborside Dr. Boston, MA 02128, United States
Alaska Airlines Boston Airport Arrivals TerminalTerminal B
Alaska Airlines Boston Departure TerminalTerminal B
StatusOperational
IATA CodeBOS
TypePublic
CitySeaTac, Washington
CountryUnited States
Airport Contact Number+1 800-235-6426
Gate LocationTerminal B, Gates B35A & B36

What terminal is Alaska Airlines at Logan Airport?

Alaska Airlines operates at Terminal B which is located on the east side of Boston Logan International Airport. 

The airline’s arrival operations are done at Terminal B. It is connected to the other terminals by a free shuttle bus. As there are several codeshare flights, operated by other airlines and marketed by Alaska Airlines, use Terminal E for the arrival. Alaska Airlines Logan Airport departures as well operate from Terminal B and Terminal E is also used for departures by codeshare flights.

In some cases, the terminals may change. So, to get the most up-to-date information about the Alaska Airlines arrivals and departures terminal at Logan Airport, you must visit here.

At what time does one need to arrive at Alaska Airlines Logan Terminal?

The time varies with the passengers traveling with or without bags-

  • Passengers who are traveling with bags, or pets, on an international flight, requiring accessible services, or needing ticket counter assistance should arrive at the Logan Alaska Air Terminal at least 2 hours prior to their scheduled departure time. 
  • Passengers who are not traveling with bags and do not need ticket counter assistance may arrive at the Alaska Air Logan Terminal at least 1 hour prior to their scheduled departure time.

How to check in for Alaska Airlines Boston Terminal?

You can check in for your Alaska flight at the check-in counter at Terminal B of Boston Airport. It can be done in person, through the website, or via a mobile app. Given below are the steps to check in for Logan Alaska Terminal-

Steps to check-in in person

  1. Arrive at the Logan Alaska Air Terminal at least 2 hours before your scheduled departure time.
  2. Go to the Alaska Airlines check-in counter in Terminal B.
  3. Bring your confirmation code and government-issued ID.
  4. If you are checking bags, you will be required to pay the baggage fee at this time.
  5. The agent will check your ID and confirmation code and issue you a boarding pass.
  6. If you have any questions, ask the agent for assistance.

Steps to check in online

  1. Go to the website and click on the “Check In” button.
  2. Enter your confirmation code and last name.
  3. Select your flight.
  4. If you are checking bags, you will need to pay the baggage fee at this time.
  5. Print your boarding pass or save it to your mobile device.

Steps to check in via mobile app

  1. Download the Alaska Airlines mobile app from the App Store or Google Play.
  2. Open the app and sign in to your Alaska Airlines account.
  3. Tap on the “Check In” button.
  4. Enter your confirmation code and last name.
  5. Select your flight.
  6. Tap on the “Print Boarding Pass” button to print your boarding pass.

What are the baggage allowances at Alaska Airlines Boston Terminal?

The baggage allowance may vary depending on the fare class and the route at the Logan Alaska Air Terminal. Have an overview-

Baggage TypeAllowanceFee
Carry-on Bag1Free 
Personal Item1Free
Checked Bag (1st)50lbs, 24″ x 16″ x 9″$30
Checked Bag (2nd)50lbs, 24″ x 16″ x 9″$40
Checked Bag (3 & +)50lbs, 24″ x 16″ x 9″$150

However, if you are traveling with any other item that exceeds the checked baggage limitation, you must contact Alaska Terminal Boston Air Cargo at +1-800-225-2752 for assistance. They will be able to help you arrange for your item to be shipped as cargo except for Musical Instruments.

Things To Remember:

  • Carry-on bags must fit in the overhead bin or under the seat in front of you.
  • Personal items must be small enough to fit under the seat in front of you.
  • Checked bags are subject to size and weight limits.

What are the lost and found protocols of Alaska Airlines Logan Terminal?

If you’ve left or lost something at the airport, then you can file your report regarding it at the baggage service counters. It is important to fill in the correct and detailed information about your item because that will only help to get your item as soon as possible. After submitting the form, you’ll get a confirmation email. 

The lost and found Office is located between Terminal C and E, beside the badge office at Alaska Terminal Logan. You can dial the lost and found phone number 650-763-5146 and can give every minute detail about your lost item.

After a maximum of 30 days, they’ll let you know the actual feedback regarding whether your item is found or not.

The area which doesn’t come under the Lost and Found Program of Logan Airport Alaska Terminal:

  • TSA Checkpoints
  • Custom and Border protection
  • Airline Gate Boarding Areas
  • On aircraft

NOTE: TSA possesses its own Lost and Found Department.

Is cash accepted at Alaska Airlines Boston Terminal?

Cash is not accepted at Logan Airport Alaska terminal. The airport only accepts debit and credit cards. This is due to the Transportation Security Administration (TSA)’s security guidelines, which require all passengers to pay for their tickets with a card that can be easily verified.

In case, if you do not have a debit or credit card, you can purchase a ticket at the Alaska Airlines ticket counter at Boston Airport. You need to bring a valid form of identification and a government-issued photo ID.

Are pets allowed in Alaska Airlines Terminal Boston flights?

The pets can travel with the airline: in the cabin & the baggage compartment which can make a huge difference in the fees to be paid & the services will be rendered by Alaska Terminal Logan. Take an overview below about the allowances to understand them clearly.

Pet Carriers in the Cabin:

TypeCarriers SizeDimensions
Hard-Sided5017″ x 11″ x 7.5″
Soft-Sided5017″ x 11″ x 9.5″

*Only dogs, rabbits, household birds, and cats are allowed in the main cabin by paying the fee of 100 USD.

Pet Carriers in the Baggage Compartment:

SizeCarrier SizeDimensions
Extra Small10021″ x 16″ x 15″
Small20027″ x 20″ x 19″
Medium30032″ x 22″ x 23″
Large40036″ X 24″ x 26″
Extra Large50040″ x 27″ x 30″

*You have to pay 150 USD for your pet in the compartment. For pets, to travel in Alaska or active duty US Military or US Military dependents is 100 USD.

If you compare the charges with most of the airlines such as Delta Terminal at Boston Airport or American Airlines working there, you’ll find it much more economical. Therefore, if you’re thinking to fly with your pet, it may save you money.

What is the refund policy of Alaska Airlines Boston Terminal?

Alaska Terminal Logan gives a full refund to the main and first class fares if any passenger cancels their ticket at least 24 hours before the departure of the flight. Refunds can take 7 working days to be returned to your original payment. For Basic Economic flights, you’re not eligible to get a refund, yet you can change your flight in spite of that up to 24 hours before the departure.

Those, who cancel their Mileage Plan Award flight, may get a credit equal to the value of the award. The credit can be further utilized to reserve another flight in less than one year of the original booking date.

You can also ask for a refund by calling Alaska Airlines Customer Service at 1-800-252-7522 as well as you may request it online through the website.

Are there any codeshare flights operated by Alaska Airlines Logan Terminal?

Logan Alaska Air Terminal does operate some codeshare flights at Boston Logan International Airport, which means that the flight is operated by another airline but marketed by Alaska Terminal Boston. These codeshare flights may arrive or depart from Terminal E.

Here are some of the airlines that operate codeshare flights for Alaska Boston Terminal:

  • American Airlines
  • Qatar Airways
  • Condor

Is there a lounge at Alaska Airlines Boston Airport?

The Alaska Airlines Lounge at Boston Logan International Airport is located on Level 3 of Concourse B in Terminal B. It is open daily from 5:30 AM to 9:00 PM.

Access to the lounge is available to Alaska Airlines Mileage Plan Gold, Platinum, and MVP Gold members, as well as Alaska Airlines credit cardholders and eligible Logan Alaska Terminal partners.

Perks of Lounge Access

  • Complimentary food and beverages
  • Wi-Fi access
  • Charging Stations 
  • Work areas with comfortable seating
  • TVs with live news and sports
  • A children’s play area
  • A spa-like shower area
  • A nap room

What parking services are available at Alaska Airlines Boston Terminal?

If you’re looking to park your vehicle at the Alaska Air Boston Terminal, then you may find a multitude of options as per convenience. The following sort of parking as-

TypeRates
Central Parking at Alaska Terminal BostonFirst hour: $8
1 to 2 hours: $21
Terminal B Garage First hour: $8
1 to 2 hours: $21
2 to 3 hours: $26
Terminal E Parking LotFirst hour: $8
1 to 2 hours: $21
2 to 3 hours: $26
Economy Parking (Cheapest Option)First hour: $8
1 to 2 hours: $20
2 to 3 hours: $22

*Electric Vehicles Parking options are also available here at Alaska Air Boston Terminal.

NOTE: Prices can be changed & to seek assistance, passengers can call the Parking Supervisor’s office at +1 (617) 561-1673 or can use the emergency calls at Alaska Airlines Boston Terminal.

Does Alaska Airlines Logan Terminal provide taxi services?

Yes, Alaska Airlines provides taxi services at Boston Airport. A taxi is a good option for getting from Boston Logan Alaska Terminal to downtown Boston. The distance is only 3 miles, and the average travel time is 15-25 minutes. Accessible taxis for wheelchair users are available upon request before your arrival at the airport.

Location

Taxi-related services are provided at the arrivals level of each terminal. At Terminal C, taxis are having their operations done at the ground level. Have a look at the below available taxi companies present at the airport:

Taxi CompaniesContact Details
Boston Airport Cab+1 617 576 9800
Metro Cab+1 617 782 5500
ITO Taxi+1 617 268 1313

Operational Hours

Taxi service is available 24/7 at Boston Airport Alaska Terminal.

Fares

All vehicles are metered here and at the Boston Airport Alaska terminal, fares may differentiate between 20.00-45.00 USD. The fare given below gives you a general idea about the fare charged, although, it may change variably:

  • For the first 1/7 mile: $2.60
  • Thereafter, for every 1/mile: $0.40
  • For Idle or Waiting time: $28.00/hour

Ridesharing Services

Some of the eminent taxi providers companies such as Curb, Lyft, and Uber also operate at Alaska Terminal Boston Logan. If you want to use these services, then download the application & you can enjoy these services.

Which car rentals are available at Alaska Airlines Boston Terminal?

One can find several options for companies for renting a car in Boston Logan Alaska Terminal. Look at the table below giving information about the companies and the benefits you can receive in the form of earning miles per day:

Car Rental CompanyMileage Earned
AlamoEarn 50 miles per day on qualifying the rental.
HertzYou can get 200 miles per day for rentals between 1 to 4 days.
AvisUpto 1250 miles after qualifying for the rentals.
National50 miles per day(Valid in US & Canada only)
BudgetUp to 1250 miles after qualifying for the rentals.
ThriftyYou can earn 150 miles per day on all rentals of three or more days.
DollarYou can earn 150 miles per day on all rentals of three or more days.

Which hotels are located near Alaska Airlines Terminal Boston?

There are several options available near the Alaska Terminal Boston Logan where you can stay and enjoy the various amenities provided by them. Given below are some of the nearest hotels:

HotelDistanceRatingAmenities & Perks
Hilton Boston Logan Airport1.2 km4-Star HotelBreakfast
Parking
Hot Tub
Free wi-fi
Fitness Centre
Air Conditioning
Courtyard by Marriott Boston Logan Airport2.7 km3-Star HotelBreakfast
Parking
Bar
Indoor Pool
Free wi-fi
Fitness Centre
Restaurant
Hampton Inn Boston-Logan Airport4.2 km3-Star HotelFree Breakfast
Parking
Hot Tube
Indoor Pool
Free wi-fi
Fitness Centre
DoubleTree by Hilton Hotel Boston-Downtown4.8 km3-Star HotelBreakfast
Parking
Fitness Centre
Free wi-fi
Pet-Friendly
Room service
Hampton Inn Boston Logan Airport Chelsea4.5 km2-Star HotelFree Breakfast
Parking
Fitness Centre
Free wi-fi
Pet-Friendly
Accessible to disabled

What additional services are provided by the Alaska Airlines Boston Terminal?

The services which the Logan Airport Alaska Terminal provides to its passengers are as follows:

  • CLEAR Service: A biometric identity verification program that allows members to bypass the traditional security line at Logan Airport Alaska Airlines terminal.
  • Cargo Service: A service that allows passengers to check in and ship cargo at the airport.
  • Family Restroom: A restroom equipped with changing tables and other amenities for families with young children.
  • Free wifi at the airport: Free wireless internet access is available throughout the airport.
  • Global Entry: A program that allows pre-approved travelers to enter the United States through expedited lanes at participating airports.
  • Kids Area: An area for children to play and relax while their parents are waiting for their flights.
  • Partner Airline Lounge: A lounge that is available to members of certain airlines or loyalty programs.
  • Power outlets at the gate: Power outlets are available at most gates of Alaska Airlines terminal in Boston, so you can charge your devices while you wait for your flight.
  • TSA Premium: A program that allows pre-approved travelers to undergo expedited security screening at participating airports by Alaska Terminal Logan.

Services for passengers with disabilities at Logan Airport Alaska Terminal:

  • Wheelchair assistance: Assistance with getting to and from your gate, as well as boarding and deplaning your flight.
  • Reduced mobility seating: Seating that is closer to the gate of Alaska Airlines Logan Airport Terminal and has more legroom for passengers with limited mobility.
  • Service animals: Animals that are trained to provide assistance to passengers with disabilities, such as guide dogs for the visually impaired.
  • Accessible restrooms: Restrooms that are designed for passengers with disabilities, such as those with wider doorways and grab bars.

All in all, Alaska Logan Terminal renders a seamless and cozy experience to its passengers with its modernized aircraft and amenities. The facilities provided by the Alaska Airlines Boston Terminal are great airways that can make your journey enjoyable. The customer services bestowed by it make it more credible in the eyes of travelers.

Frequently Asked Questions

What terminal is Alaska Airlines at Logan Airport?

Alaska Airlines operates at Terminal B at Boston Logan International Airport (BOS).

What terminal is Alaska Airlines arrivals at Logan Airport?

The arrival terminals for Alaska Airlines at Boston Logan Airport are Terminal B & Terminal E.

What terminal does Alaska depart from Logan Airport?

Alaska departs from Terminal B of Boston Airport, Terminal E is also used depending on the sort of flight.

How early do you need to be at the Boston Airport for Alaska Airlines? 

You need to reach at least 2 hours before the flight’s scheduled departure.

How do I know which terminal my Alaska flight is at Boston Airport?

Generally, Alaska flights depart from Terminal B but for the most up-to-date information, you may check on the official website.

Is Alaska Airlines at Terminal 1 or 2 at Boston Airport?

Alaska Airlines is at Terminal 2 of Boston Airport.

Where do you park at Logan Airport Terminal B?

You can park at Terminal B garage which offers both short-term & long-term parking slots.

Does Alaska reimburse canceled flights at Boston Airport?

Yes, Alaska reimburses for canceled flights when certain conditions are met as per their guidelines. Alaska Airlines’ reimbursement policies for canceled flights at Boston Airport should be confirmed directly with the airline as they may vary.

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