The Malaysia Airlines office in Matara is a one-stop for flyers flying with Malaysia Airlines via Matara, Sri Lanka. The office assists with flight booking, baggage services, special assistance, check-in, and more. It offers a wide range of travel-related services to ensure a smooth travel experience for Malaysia Airlines flyers.
In this article, we will discuss the services offered by the Malaysia Airlines office in Matara, and why you must approach them. We will also provide information on how to get to the office and how ContactForSupport can help connect you with Malaysia Airlines’ Matara customer service team.
Malaysia Airlines Matara Office – Contact Information
For flyers who need assistance with their flight, the Malaysia Airlines office in Matara is the rightful resource that helps flyers with all their travel-related needs. Here are all the details you must know-
Malaysia Airlines Office in Matara Address | Hemas Air Services Pte Ltd No 61, Anagarika Dharmapala Mawatha Matara, Sri Lanka |
Malaysia Airlines Matara Contact Number/Phone Number | +94 41 4641 040 |
Email Address | customer@malaysiaairlines.com |
Working Hours | Monday to Sunday : 24 Hours Closed on Saturday and Sunday |
Malaysia Airlines Official Website | https://www.malaysiaairlines.com/ |
Malaysia Airlines Online Check-in | https://www.malaysiaairlines.com/in/en/travel-info/check-in.htmlflights/manage-booking/ |
Malaysia Airlines Online Flight-Status | https://digital.malaysiaairlines.com/fs/Search.html |
How does the Malaysia Airlines Matara Office work?
Malaysia Airlines has an office in Matara to provide convenient and accessible customer service to its flyers in the region. The Matara office offers a range of services to flyers, including:
- Flight Booking
- Check-In
- Baggage assistance
- Special requests
Having an office in Matara also helps Malaysia Airlines to better understand the needs and preferences of its flyers in the region, which helps the airline to thrive with the improved services and offerings.
How to get to the Malaysia Airlines Matara Office?
The Malaysia Airlines office in Matara is located at the following address:
Hemas Air Services Pte Ltd No 61, Anagarika Dharmapala Mawatha Matara, Sri Lanka |
You can copy & paste the given address into your GPS and get the directions to the Malaysia Airlines Matara Office and travel on your own. You can also take a taxi from any part of the city to reach the office.
What are the services of the Malaysia Airlines Office in Matara, Sri Lanka?
Malaysia Airlines Matara office offers a range of services to fly with Malaysia Airlines from the region of Matara in the United Arab Emirates. Their friendly and dedicated team can help you with finding the best deals on various services to ensure a comfortable & enjoyable journey:
- Flight Ticket Booking: The Malaysia Airlines Office in Matara, Sri Lanka, is there to make your flight booking experience smooth and stress-free.
- Flight Ticket Cancellation: Flight cancellation can be a complex process with Malaysia Airlines. The Malaysia Airlines Office in Matara, Sri Lanka, can help you cancel your flight in a timely and efficient manner.
- Baggage Services: The Malaysia Airlines Office in Matara can help you with all your baggage needs before, during, and after your flight. The office agents are available 24/7 to guide you throughout your journey, i.e. before, during, as well as after your flight.
- Special Assistance: Here is some general information on special assistance provided by Malaysia Airlines at the Matara Office:
- Wheelchair Assistance
- Boarding and Disembarking Assistance
- Special Meals
- Medical Assistance
- Guide Dogs
- Check-In: If you are traveling with Malaysia Airlines to/from Matara, the Malaysia Airlines Office in Matara, Sri Lanka, can ease your check-in process. The office staff can assist you with online check-in, kiosk check-in, and counter check-in.
NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.
Check-In
If you are traveling with Malaysia Airlines to/from Matara, the Malaysia Airlines Office in Matara, Sri Lanka, can ease your check-in process. The office staff can assist you with online check-in, kiosk check-in, and counter check-in. With the help of the Malaysia Airlines Matara office in Sri Lanka, you can enjoy a quick and easy check-in experience.
NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.
Additional Offerings by Malaysia Airlines Matara Office
Here are the other additional services that you can avail of at the Malaysia Airlines office in Matara-
Service | Description |
---|---|
Seat selection | The Matara office offers assistance with seat selection. A fee may apply. |
Special meals | The Malaysia Airlines Matara Office offers meal assistance for flyers with specific dietary requirements. |
Lounge access | At the Matara office, Malaysia Airlines Miles & Miles members can issue a complimentary pass for lounge access. |
Flight upgrades | Flyers flying with Malaysia Airlines to/from Matara can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service. |
Flight status | The staff at the Matara office can offer the real-time status of a flight or any potential delays. |
Visa information | The airline agent will offer visa assistance. Please note the assistance is only related to the required paperwork needed at the time of boarding. |
Ground Transportation | Assistance with arranging transportation to/from the airport. |
Group bookings | Malaysia Airlines Matara office provides the fares comparatively at the discounted price, provided there must be at least 10 or more flyers traveling on the same itinerary. |
Malaysia Airlines office in Matara provides a range of services to assist flyers with their travel needs, including flight bookings, check-in, baggage services, special assistance for flyers with disabilities or special needs, and more.
How ContactForSupport Can Help?
ContactForSupport is an online information directory that can help connect you with the Malaysia Airlines office in Matara or their customer service team. By visiting their website, you can find the contact details of the Matara office or Malaysia Airlines’ customer service, including phone numbers, email addresses, and more.
This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.
Frequently Asked Questions
The Malaysia Airlines office in Sri Lanka is Hemas Air Services Pte Ltd No 61, Anagarika Dharmapala Mawatha Matara, Sri Lanka.
You can contact Malaysia Airlines at +94 41 4641 040 by phone. This is the official customer service number of Malaysia Airlines.
The Malaysia Airlines Matara office is open from Monday to Sunday : 24 Hours and closed on Saturday and Sunday.
The Malaysia Airlines office in Matara provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and travelers’ concerns.