China Southern Airlines Office in Nairobi, Kenya

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

The China Southern Airlines office in Nairobi serves as a convenient hub for travelers flying with China Southern Airlines through Nairobi. This office provides essential services such as flight reservations, baggage assistance, special support, check-in services, and more. It aims to enhance the overall travel experience for China Southern Airlines passengers by offering a variety of travel-related services.

This article explores the range of services provided by the China Southern Airlines office in Nairobi and emphasizes the importance of reaching out to them. Additionally, we’ll share details on accessing the office and highlight how ContactForSupport can assist in connecting you with China Southern Airlines’s customer service team in Nairobi, Kenya.

China Southern Airlines Nairobi Office – Contact Information

Flyers requiring assistance for their flights can rely on the China Southern Airlines office in Nairobi as the appropriate resource to address all their travel-related requirements. Here are the essential contact details of China Southern Airlines office in Nairobi, Kenya that flyers should be aware of:

China Southern Airlines Office in Nairobi AddressPRJ4+5WR, Nairobi, Kenya
China Southern Airlines Nairobi Contact Number/Phone Number+254 20 2597801
Email Addresscustomerservice@csair.com
Working HoursMonday to Friday : 9:00am – 5:00pm
Closed on Saturday and Sunday
China Southern Airlines Official Websitehttps://www.csair.com/
China Southern Airlines Online Check-inhttps://www.csair.com/en/online/check_in/
China Southern Airlines Online Flight-Statushttps://www.csair.com/en/online/flight_dynamic/

How does the China Southern Airlines Nairobi Office work?

To offer convenient and easily accessible customer service to its flyers in the region, China Southern Airlines has established an office in Nairobi. This office in Nairobi provides a variety of services to flyers, encompassing::

  • Flight Booking
  • Check-In
  • Baggage assistance
  • Special requests

Having an office in Nairobi also helps China Southern Airlines to better understand the needs and preferences of its flyers in the region, which helps the airline to thrive with the improved services and offerings.

How to get to the China Southern Airlines Nairobi Office?

China Southern Airlines office in Nairobi is located at the following address:

PRJ4+5WR, Nairobi, Kenya

You can copy & paste the given address into your GPS and get the directions to the China Southern Airlines Nairobi Office and travel on your own. You can also take a taxi from any part of the city to reach the office.

What are the services of the China Southern Airlines Office in Nairobi?

China Southern Airlines Nairobi office offers a range of services to fly with China Southern Airlines from the region of Nairobi in the country. Their friendly and dedicated team will help you finding the best deals on various services to ensure a comfortable & enjoyable journey:

  • Flight Ticket Booking: The China Southern Airlines Office in Nairobi, Kenya is there to make your flight booking experience smooth and stress-free.
  • Flight Ticket Cancellation: Flight cancellation can be a complex process with China Southern Airlines. The China Southern Airlines Office in Nairobi, Kenya can help you cancel your flight in a timely and efficient manner.
  • Baggage Services: The China Southern Airlines Office in Nairobi can help you with all your baggage throughout your journey from Nairobi. The office agents are available 24/7 to guide you throughout your journey, i.e. before, during, as well as after your flight.
  • Special Assistance: Here is some general information on special assistance provided by China Southern Airlines at the Nairobi Office:
    • Wheelchair Assistance
    • Boarding and Disembarking Assistance
    • Special Meals
    • Medical Assistance
    • Guide Dogs
  • Check-In: If you are traveling with China Southern Airlines to/from Nairobi, the China Southern Airlines Office in Nairobi, Kenya can ease your check-in process. The office staff can assist you with online check-in, kiosk check-in, and counter check-in.

NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.

NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.

Additional Offerings by China Southern Airlines Nairobi Office

Here are the other additional services that you can avail of at the China Southern Airlines office in Nairobi- 

ServiceDescription
Seat selectionThe Nairobi office offers assistance with seat selection. A fee may apply.
Special mealsThe China Southern Airlines Nairobi Office offers meal assistance for flyers with specific dietary requirements.
Lounge accessAt the Nairobi office, China Southern Airlines Miles & Miles members can issue a complimentary pass for lounge access.
Flight upgradesFlyers flying with China Southern Airlines to/from Nairobi can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service.
Flight statusThe staff at the Nairobi office can offer the real-time status of a flight or any potential delays.
Visa informationThe airline agent will offer visa assistance. Please note the assistance is only related to the required paperwork needed at the time of boarding.
Ground TransportationAssistance with arranging transportation to/from the airport.
Group bookingsChina Southern Airlines Nairobi office provides the fares comparatively at the discounted price, provided there must be at least 10 or more flyers traveling on the same itinerary.

The China Southern Airlines office in Nairobi delivers a spectrum of services to support flyers in their travel requirements. These encompass flight reservations, check-in, baggage services, special assistance for flyers with disabilities or special needs, and additional amenities.

How ContactForSupport Can Help?

ContactForSupport is an online phone directory that can help you connect with the China Southern Airlines office in Nairobi or their customer service team. You can find the contact details of the Nairobi office or China Southern Airlines’ customer service, including phone numbers, email addresses, and more.

You can explore through our list of other airlines offices at various destinations if you’re a frequent traveler.

Where is China Southern Airlines Nairobi office located?

The China Southern Airlines Nairobi office is located at PRJ4+5WR, Nairobi, Kenya.

How can I contact China Southern Airlines by phone?

You can contact China Southern Airlines at +254 20 2597801 by phone. This is the official customer service number of China Southern Airlines.

What are the working hours of the China Southern Airlines Nairobi Office?

The China Southern Airlines Nairobi office is open from Monday to Friday : 9:00am – 5:00pm.

What services does the China Southern Airlines office in Nairobi provide?

The China Southern Airlines office in Nairobi provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and travelers’ concerns.

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