Cathay Pacific Office In London, United Kingdom

  • +44 20 7660 8992
  • Monday to Friday: 9:00 AM to 5:00 PM
  • Ticket Desk Area C, Terminal 3 Departures Heathrow Airport London
  • https://www.cathaypacific.com/

Note: This is not airlines official number +1-844-986-2534. It may connect you with travel agency.

The Cathay Pacific office in London is a one-stop for flyers flying with Cathay Pacific via London, United Kingdom. The office assists with flight booking, baggage services, special assistance, check-in, and more. It offers various travel-related services to ensure a smooth travel experience for Cathay Pacific flyers.

Cathay Pacific Office In London, United Kingdom

In this article, we will discuss the services offered by the Cathay Pacific office in London, and why you must approach them. We will also provide information on how to get to the office and how ContactForSupport can help connect you with Cathay Pacific’s London customer service team.

Cathay Pacific London Office – Contact Information

For flyers needing flight assistance, the Cathay Pacific office in London is the rightful resource that helps flyers with all their travel-related needs. Here are all the details you must know-

Cathay Pacific Office in London AddressTicket Desk Area C, Terminal 3 Departures Heathrow Airport London
Cathay Pacific London Contact Number/Phone Number+44 20 7660 8992
Email Addresstheclub@cathaypacific.com
Working HoursMonday to Friday: 9:00 AM to 5:00 PM
Closed on Saturday and Sunday
Cathay Pacific Official Websitewww.cathaypacific.com
Cathay Pacific Online Check-inVisit Here
Cathay Pacific Online Flight-StatusCheck Here

How does the Cathay Pacific London Office work?

Cathay Pacific has an office in London to provide convenient and accessible customer service to its flyers in the region. The London office offers a range of services to flyers, including:

  • Flight Booking
  • Check-In
  • Baggage assistance
  • Special requests

Having an office in London also helps Cathay Pacific to understand better the needs and preferences of its flyers in the region, which helps the airline to thrive with improved services and offerings.

How to get to the Cathay Pacific London Office?

The Cathay Pacific office in London is located at the following address:

Ticket Desk Area C, Terminal 3 Departures Heathrow Airport London

You can copy & paste the given address into your GPS and get the directions to the Cathay Pacific London Office and travel independently. You can also take a taxi from any part of the city to reach the office.

What are the services of the Cathay Pacific Office in London, United Kingdom?

The Cathay Pacific London office offers a range of services to fly with Cathay Pacific from the region of London in United Kingdom:

Flight Ticket Booking

The Cathay Pacific Office in London, United Kingdom, is there to make your flight booking experience smooth and stress-free. Their friendly and dedicated team can help you with:

  • Finding the best deals on flights to your chosen destination.
  • Navigating through different flight options and schedules.
  • Booking and confirming your tickets.
  • Ensuring a comfortable and enjoyable travel experience.

Whether you’re a frequent flyer or a first-timer, Cathay Pacific in London is always happy to help you book your flight with confidence.

Flight Ticket Cancellation

Flight cancellation can be a complex process with Cathay Pacific. The Cathay Pacific Office in London, United Kingdom, can help you cancel your flight in a timely and efficient manner.

  • The staff can help you understand the cancellation policy and any applicable fees.
  • They can assist you in completing the cancellation process and obtaining a refund.
  • They can also help you rebook your flight if necessary.

The Cathay Pacific Office in London, United Kingdom, is committed to providing its customers with the best possible service.

Baggage Services

The Cathay Pacific Office in London can help you with all your baggage needs before, during, and after your flight. Here are some specific ways they can assist you:

Before your flight:

  • Help you understand the baggage allowances for your flight and destination.
  • Assist you in purchasing additional baggage allowance if needed.
  • Provide information on packing restrictions and prohibited items.
  • Help you pack your luggage safely and securely.

During your flight:

  • Check in your luggage at the airport counter or kiosk.
  • Provide baggage tags and assistance with labeling your luggage.
  • Direct you to the appropriate baggage drop-off area.
  • Answer any questions you may have about baggage services.

After your flight:

  • Help you claim your luggage at the baggage claim area.
  • Assist you in locating lost or delayed luggage.
  • Provide information on filing a baggage claim report.
  • Help you arrange for the return of lost or damaged luggage.

Special Assistance

Here is some general information on the special assistance provided by Cathay Pacific at the London Office.

Special Assistance ServiceDescription
Wheelchair AssistanceThe Cathay Pacific London office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure.
Boarding and Disembarking AssistanceThe trained and qualified staff at the London office will assist flyers with boarding, disembarking, and navigating the airport.
Special MealsCathay Pacific offers a range of special meals for flyers who follow a certain lifestyle. It includes Hindu Jain meals, kosher, halal, or low-fat meals.
Medical AssistanceThe Cathay Pacific London Office provides medical assistance to flyers who use medical oxygen and the provision of special medical equipment on board.
Guide DogsCathay Pacific allows trained service dogs to travel with their owners in the cabin. flyers must provide the Cathay Pacific London office with the required paperwork and certifications before traveling.

It is always recommended to contact Cathay Pacific customer service for the most up-to-date information on the special assistance service provided by them.

Check-In

If you are traveling with Cathay Pacific from London, the Cathay Pacific Office in London, United Kingdom, can ease your check-in process. So, if you are facing difficulties in your check-in:

  • The Cathay Pacific London office staff can assist you with online check-in, kiosk check-in, and counter check-in.
  • They will help you verify your identity, check your baggage, and obtain your boarding pass.
  • The office will also help you with any questions you may have about the check-in process.

With the help of the Cathay Pacific Office in London, United Kingdom, you can enjoy a quick and easy check-in experience.

NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.

Additional Offerings by Cathay Pacific London Office

Here are the other additional services that you can avail of at the Cathay Pacific office in London- 

ServiceDescription
Seat selectionThe London office offers assistance with seat selection. A fee may apply.
Special mealsThe Cathay Pacific London Office offers meal assistance for flyers with specific dietary requirements.
Lounge accessAt the London office, Cathay Pacific Miles & Miles members can issue a complimentary pass for lounge access.
Flight upgradesflyers flying with Cathay Pacific can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service.
Flight statusThe staff at the London office can offer the real-time status of a flight or any potential delays.
Visa informationThe airline agent will offer visa assistance. Please note the assistance is only related to the required paperwork needed at the time of boarding.
Ground TransportationAssistance with arranging transportation to/from the airport.
Group bookingsflyers traveling in a group can request the price quote. Cathay Pacific London office provides the fares comparatively at the discounted price, provided there must be at least 10 or more flyers traveling on the same itinerary.

The Cathay Pacific office in London provides various services to assist flyers with their travel needs, including flight bookings, check-in, baggage services, special assistance for flyers with disabilities or special needs, and more.

How ContactForSupport Can Help?

ContactForSupport is an online directory that can help connect you with the Cathay Pacific office in London or their customer service team. By visiting their website, you can find the contact details of the London office or Cathay Pacific’s customer service, including phone numbers, email addresses, and more.

This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.

Where is Cathay Pacific’s office located in United Kingdom?

The Cathay Pacific office in United Kingdom is located at Ticket Desk Area C, Terminal 3 Departures Heathrow Airport London.

How can I contact Cathay Pacific by phone?

You can contact Cathay Pacific at 080005 02163 by phone number. This is the official customer service number of Cathay Pacific.

What are the working hours of the Cathay Pacific London Office?

The Cathay Pacific London office is open from Monday to Friday: 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

What services does the Cathay Pacific office in London provide?

The Cathay Pacific office in London provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and travelers’ concerns.

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