The Batik Air office in Surabaya serves as a convenient hub for travelers flying with Batik Air through Surabaya, Indonesia. This office provides essential services such as flight reservations, baggage assistance, special support, check-in services, and more. It aims to enhance the overall travel experience for Batik Air passengers by offering a variety of travel-related services.
This article explores the range of services provided by the Batik Air office in Surabaya and emphasizes the importance of reaching out to them. Additionally, we’ll share details on accessing the office and highlight how ContactForSupport can assist in connecting you with Batik Air’s customer service team in Surabaya, Indonesia.
Batik Air Surabaya Office – Contact Information
Flyers requiring assistance for their flights can rely on the Batik Air office in Surabaya as the appropriate resource to address all their travel-related requirements. Here are the essential contact details of Batik Air office in Surabaya, Indonesia that flyers should be aware of:
Batik Air Office in Surabaya Address | Jl. Ir. H. Juanda, Betro, Kec. Sedati, Kabupaten Sidoarjo, Jawa Timur 61253, Indonesia |
Batik Air Surabaya Contact Number/Phone Number | +62 811 1938 0888 |
Email Address | customercare@batikair.com |
Working Hours | Monday to Sunday : 24 Hours Closed on Saturday and Sunday |
Batik Air Official Website | https://batikair.com/en/ |
Batik Air Online Check-in | https://checkin.batikair.com/dx/IDCI/#/check-in/start?locale=id-ID |
Batik Air Online Flight-Status | https://www.ixigo.com/airlines/batik_air-od/flight-status |
How does the Batik Air Surabaya Office work?
To offer convenient and easily accessible customer service to its flyers in the region, Batik Air has established an office in Surabaya. This office in Surabaya provides a variety of services to flyers, encompassing::
- Flight Booking
- Check-In
- Baggage assistance
- Special requests
Having an office in Surabaya also helps Batik Air to better understand the needs and preferences of its flyers in the region, which helps the airline to thrive with the improved services and offerings.
How to get to the Batik Air Surabaya Office?
Batik Air office in Surabaya is located at the following address:
Jl. Ir. H. Juanda, Betro, Kec. Sedati, Kabupaten Sidoarjo, Jawa Timur 61253, Indonesia |
You can copy & paste the given address into your GPS and get the directions to the Batik Air Surabaya Office and travel on your own. You can also take a taxi from any part of the city to reach the office.
What are the services of the Batik Air Office in Surabaya, Indonesia?
Batik Air Surabaya office offers a range of services to fly with Batik Air from the region of Surabaya in Indonesia. Their friendly and dedicated team will help you finding the best deals on various services to ensure a comfortable & enjoyable journey:
- Flight Ticket Booking: The Batik Air Office in Surabaya, Indonesia is there to make your flight booking experience smooth and stress-free.
- Flight Ticket Cancellation: Flight cancellation can be a complex process with Batik Air. The Batik Air Office in Surabaya, Indonesia, can help you cancel your flight in a timely and efficient manner.
- Baggage Services: The Batik Air Office in Surabaya can help you with all your baggage throughout your journey from Surabaya, Indonesia. The office agents are available 24/7 to guide you throughout your journey, i.e. before, during, as well as after your flight.
- Special Assistance: Here is some general information on special assistance provided by Batik Air at the Surabaya Office:
- Wheelchair Assistance
- Boarding and Disembarking Assistance
- Special Meals
- Medical Assistance
- Guide Dogs
- Check-In: If you are traveling with Batik Air to/from Surabaya, the Batik Air Office in Surabaya, Indonesia, can ease your check-in process. The office staff can assist you with online check-in, kiosk check-in, and counter check-in.
NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.
NOTE: Be aware that the check-in criteria may vary depending on certain factors like travel route, class of travel, and guidelines of the airlines.
Additional Offerings by Batik Air Surabaya Office
Here are the other additional services that you can avail of at the Batik Air office in Surabaya-
Service | Description |
---|---|
Seat selection | The Surabaya office offers assistance with seat selection. A fee may apply. |
Special meals | The Batik Air Surabaya Office offers meal assistance for flyers with specific dietary requirements. |
Lounge access | At the Surabaya office, Batik Air Miles & Miles members can issue a complimentary pass for lounge access. |
Flight upgrades | Flyers flying with Batik Air to/from Surabaya can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service. |
Flight status | The staff at the Surabaya office can offer the real-time status of a flight or any potential delays. |
Visa information | The airline agent will offer visa assistance. Please note the assistance is only related to the required paperwork needed at the time of boarding. |
Ground Transportation | Assistance with arranging transportation to/from the airport. |
Group bookings | Batik Air Surabaya office provides the fares comparatively at the discounted price, provided there must be at least 10 or more flyers traveling on the same itinerary. |
The Batik Air office in Surabaya delivers a spectrum of services to support flyers in their travel requirements. These encompass flight reservations, check-in, baggage services, special assistance for flyers with disabilities or special needs, and additional amenities.
How ContactForSupport Can Help?
ContactForSupport is an online phone directory that can help you connect with the Batik Air office in Surabaya or their customer service team. You can find the contact details of the Surabaya office or Batik Air’ customer service, including phone numbers, email addresses, and more.
You can explore through our list of other airlines offices at various destinations if you’re a frequent traveler.
Frequently Asked Questions
The Batik Air office in Indonesia is Jl. Ir. H. Juanda, Betro, Kec. Sedati, Kabupaten Sidoarjo, Jawa Timur 61253, Indonesia.
You can contact Batik Air at +62 811 1938 0888 by phone. This is the official customer service number of Batik Air.
The Batik Air Surabaya office is open from Monday to Sunday : 24 Hours.
The Batik Air office in Surabaya provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and travelers’ concerns.